Christian Morales
Tucson
Overview
5
5
years of professional experience
Work History
Process Guide
Amazon
12.2019 - 02.2020
- Top performer as a pack associate
- Pack and scan correct items while maintaining a 200 UPH
- Balance AFE1 walls and engage packers as P.G
- For AFE1 pack side
Pack Flow Learning Ambassador
Amazon
02.2020 - 04.2021
- Conducted retrains on bottom-performing associates to sustain effective coaching. Less than 5% of all new hire groups required retraining in pack.
- Ensured associates understood quality metrics, mitigating errors
- Enforced high safety standards for outbound floor, ensuring new hires comprehend facility/department goals. No injuries occurred from any new hire groups.
AFE Problem Solver
Amazon
04.2021 - Current
- Primarily entrusted with ensuring prioritized customer shipments are fulfilled on time to be delivered to customers. Less than 0.2% of customer shipments missed during Prime Week 2024.
- Assist with all check-ins, collections, overages and damaged items for customer shipments.
- Utilized tools such as Rodeo, FC Research, Eagle Eye, and performed deep dives into Critical Pack Time.
- Delegate tasks to problem solve team members to ensure proficiency and accuracy through-out the shift and to set up incoming shifts for success
Education
High School Diploma -
Morenci High School
No Degree -
Eastern Arizona College
Thatcher, AZSkills
- Strong problem-solving ability
- Seasoned in conflict resolution
- Leadership qualities
- Proficient in Microsoft Office Suite
- Strong organizational, interpersonal, communication skills (written and verbal)
Accomplishments
- Awarded Package Handler of the Month - FedEx - February 2018, Quality and Productivity
- Recognition - Morales Sees No Limits, By Ricky Crisp, Special to The Copper Era, Jan. 25, 2017
- Completion awards for different training and development courses
- Learning Ambassador Award (given to each ambassador for the year)
Timeline
AFE Problem Solver
Amazon
04.2021 - Current
Pack Flow Learning Ambassador
Amazon
02.2020 - 04.2021
Process Guide
Amazon
12.2019 - 02.2020
High School Diploma -
Morenci High School
No Degree -
Eastern Arizona College
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