Professional sales specialist with strong background in customer service and client relations. Skilled in communication, negotiation, and problem-solving with focus on driving results.
Overview
21
21
years of professional experience
Work History
Operations Support Associate
Sixt Rent A Car
Tucson, AZ
11.2025 - Current
Monitored and updated fleet inventory while enhancing knowledge of vehicle specifications to support operational efficiency.
Optimized revenue streams through strategic recommendations of rental products and effective upselling of services.
Highest Incremental Revenue Per Day in the Branch $11.24.
Ranked # 1 in the region for highest average score in customer surveys.
Driver
Lyft
Tucson, AZ
10.2024 - 12.2025
Facilitated reliable and timely passenger transport to various locations, ensuring comfort and safety.
Maintained vehicle cleanliness and performed routine inspections for safety compliance.
Navigated routes using GPS technology to optimize travel times.
Communicated effectively with passengers to ensure a positive experience.
Warehouse Clerk
Arizona Department of Corrections
Douglas, AZ
04.2022 - 09.2024
Processed incoming and outgoing shipments to ensure timely delivery of materials.
Maintained accurate inventory records using warehouse management systems.
Conducted regular stock audits to enhance accuracy and minimize discrepancies.
Trained new team members on safety protocols and operational procedures.
Education Clerk
Arizona Department of Corrections
Safford, AZ
05.2019 - 03.2022
Managed inmate records and ensured data accuracy in correctional databases.
Processed legal documents and correspondence for timely distribution to relevant parties.
Coordinated daily scheduling of inmate activities and appointments with staff oversight.
Assisted in training new clerical staff on departmental protocols and procedures.
Waste Collector
Arizona Department of Corrections
Yuma, AZ
04.2016 - 05.2019
Collected and gathered garbage from buildings, businesses and other facilities 7 days per week.
Operated waste collection vehicles, ensuring adherence to safety protocols and operational guidelines.
Conducted routine inspections of equipment, identifying maintenance needs to optimize performance.
Coordinated with facility staff to schedule waste collection, minimizing disruptions during operations.
Retail Store Manager
Sun Devil Wireless
Tempe, AZ
02.2010 - 03.2016
Directed daily operations to ensure activation and upgrade goals were exceeded for Boost and Virgjn Mobile
Trained and mentored staff of four retail specialists to enhance performance and foster a collaborative teamwork.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Account Manager
Verizon Wireless
Chandler, AZ
01.2005 - 04.2010
Provided training and support to all National Retailers in the Phoenix market including Costco, Best Buy, Walmart and Sam's Club..
Established strong relationships with Indirect Agents Diamond Wireless, My Bullfrog and Go Wireless..
Conducted daily store visits and ensured all merchandising was displayed correctly.
Presidents Club and Winners Circle award recipient 3 years in a row.
Education
Some College (No Degree) - Business Administration
The University of Texas At Arlington
Arlington, TX
Timeline
Operations Support Associate
Sixt Rent A Car
11.2025 - Current
Driver
Lyft
10.2024 - 12.2025
Warehouse Clerk
Arizona Department of Corrections
04.2022 - 09.2024
Education Clerk
Arizona Department of Corrections
05.2019 - 03.2022
Waste Collector
Arizona Department of Corrections
04.2016 - 05.2019
Retail Store Manager
Sun Devil Wireless
02.2010 - 03.2016
Account Manager
Verizon Wireless
01.2005 - 04.2010
Some College (No Degree) - Business Administration