Christie Martinez
El Mirage
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Olive Garden
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Sales Representative
U-Haul International
07.2023 - 02.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Manager
Rue 21
01.2021 - 05.2023
- Managed daily operations to ensure efficient workflow and adherence to company standards.
- Developed and implemented inventory management strategies to reduce stock discrepancies.
- Analyzed sales data to identify trends, driving strategic merchandising decisions.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
GED -
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZSkills
- Strong work ethic
- Exceptional customer service
- Service prioritization
- Sales techniques
- Cash handling
- Guest engagement
Timeline
Server
Olive Garden
03.2024 - Current
Sales Representative
U-Haul International
07.2023 - 02.2024
Manager
Rue 21
01.2021 - 05.2023
GED -
Maricopa Community Colleges, Rio Salado Community College
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