Christina Borquez
Phoenix
Summary
Professional Bartender with experience in large-scale casual & fine dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Friendly, open and committed to building customer base by providing positive service experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Bartender, Mixologist, Server
Hula's Modern Tiki
01.2021 - Current
- Maintain open communication with other bartenders, barbacks, and serving staff to ensure a cohesive team operation
- Regularly operating in high-volume, high producing restaurant well for extended periods of time
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks
- Contributes to creating a seasonal cocktail menu for the establishment, considering the preferences of the target audience and current beverage trends
- Assesses and records the quantities of various products, such as alcoholic beverages, mixers, garnishes, and related supplies, within the bar's stock
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender, Mixologist
Kasai Japanese Steakhouse
01.2024 - 09.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Served high customer volumes during special events, nights, and weekends
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender, Server
State 48
01.2020 - 01.2021
- Provided drink suggestions to customers based on their preferences
- Performed opening and closing duties including restocking supplies
- Prepared cocktails from bar recipes and served wine, draft and bottled beer
- Regular exchanging taps for a variety of 30+ beers
- Regularly monitoring guests safety and alcohol consumption, due to close proximity of State Farm stadium
- Served high customer volumes during special events, nights, and weekends.
Sales Representative
Gap Outlet
10.2016 - 01.2020
- Developed and maintained relationships with existing clients to ensure customer satisfaction
- Conducted market research to identify potential customers and their needs
- Analyzed customer feedback to improve products and services
- Processed transactions using a point-of-sale system
- Maintained up-to-date knowledge of store merchandise and policies
- Organized stockroom shelves according to size, color or style.
Education
Some College (No Degree) Upper Respiratory Therapy -
Arizona State University
Tempe, AZ07.2026
Skills
- Beverage Preparation
- Extensive Spirits Knowledge
- Memory retention
- Service-oriented mindset
- New Hire Training
- Bar Service Preparation
- Responsible Alcohol Service
- Strong multitasking
Timeline
Bartender, Mixologist
Kasai Japanese Steakhouse
01.2024 - 09.2024
Bartender, Mixologist, Server
Hula's Modern Tiki
01.2021 - Current
Bartender, Server
State 48
01.2020 - 01.2021
Sales Representative
Gap Outlet
10.2016 - 01.2020
Some College (No Degree) Upper Respiratory Therapy -
Arizona State University
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