Christina Jeffers
Surprise
Summary
Results-driven Sales Representative experienced in cultivating client relationships and executing sales strategies. Achieved increased market share and customer satisfaction through innovative problem-solving and tailored solutions. Focused on driving revenue growth and building loyalty among clients.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
Sales Representative
Silver Rain Irrigation
Logan
05.2007 - 06.2022
- Generated new sales leads through cold calling and networking activities.
- Developed key customer relationships to increase sales.
- Engaged customers to identify irrigation needs and provide tailored solutions.
- Demonstrated product features and benefits to enhance customer understanding.
- Managed client accounts to ensure satisfaction and address concerns effectively.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Maintained accurate records of sales activities and customer interactions.
- Negotiated deals and handled complaints or objections.
- Organized client visits, presentations, product demonstrations and trade shows.
- Provided technical support for customers using the company's products or services.
Green Pro Pest And Lawn
Green Pro Pest Control
Logan
06.2017 - 03.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Outside Sales Representative
Vivint Home Security and Automation
Provo
05.2011 - 06.2017
- Presented home security solutions tailored to individual client needs and preferences.
- Conducted thorough assessments of client properties for optimal security system placement.
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
- Developed customer relationships through regular face-to-face meetings and follow-ups.
- Managed sales territory effectively by scheduling appointments and organizing client visits.
- Negotiated prices and set up contracts to finalize sales agreements.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Responded promptly to customer inquiries via phone or email.
- Attended industry events to network with potential clients and stay informed on market trends.
- Maintained knowledge of current product offerings and pricing structures.
Education
Business
Utah State University
Logan, UT 08.2009 - 05.2010
Logan High School
Logan, UTSkills
- Sales expertise
- Lead generation
- Closing sales
- Account management
- Customer relationship management
- Territory management
- Sales strategy development
- Customer retention
- Negotiation skills
- Negotiation tactics
- Product knowledge
- Presentation skills
- Technical support
- Complex problem solving
- Effective communication
- Problem solving
- Complex problem solving
- Conflict resolution
- Time management
- Customer service
- Complex problem solving
References
References available upon request.
Timeline
Green Pro Pest And Lawn
Green Pro Pest Control
06.2017 - 03.2022
Outside Sales Representative
Vivint Home Security and Automation
05.2011 - 06.2017
Business
Utah State University
08.2009 - 05.2010
Sales Representative
Silver Rain Irrigation
05.2007 - 06.2022
Logan High School