Christina Lang
Youngtown
Summary
Dynamic and results-driven professional with extensive experience at Burger King, excelling in customer service and inventory management. Proven ability to enhance team collaboration and resolve conflicts effectively, ensuring operational excellence. Skilled in food safety protocols and adept at multitasking in fast-paced environments, consistently improving customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Crew Member
Chipotle Grill
09.2025 - 12.2025
- Prepared and assembled food items according to safety and quality standards.
- Provided exceptional customer service by responding to inquiries and resolving issues efficiently.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Assisted in inventory management by monitoring stock levels and restocking supplies as needed.
- Collaborated with team members to ensure timely service during peak hours.
- Adhered to food safety protocols, minimizing waste and optimizing ingredient usage.
- Contributed to a positive team environment by promoting effective communication and teamwork practices.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
Shift Manager
Burger King
06.2023 - 06.2025
- Supervised team members to ensure adherence to operational standards and customer service excellence.
- Managed shift schedules, optimizing staffing levels for peak hours and improving service efficiency.
- Trained new hires on food safety protocols, operational procedures, and customer interaction best practices.
- Monitored inventory levels and coordinated with suppliers to maintain stock availability and minimize waste.
- Resolved customer complaints promptly, fostering a positive dining experience and increasing satisfaction ratings.
- Conducted regular quality checks on food preparation processes to uphold brand standards and compliance.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Assistant Manager
Youngtown Market
02.2022 - 03.2023
- Assisted in managing daily operations to ensure efficient store functionality.
- Collaborated with team members to enhance customer service and satisfaction levels.
- Coordinated inventory management processes to optimize stock levels and reduce waste.
- Developed training materials for new employees to improve onboarding experience.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Raymond S. Kellis
8990 W Orangewood Ave Glendale, AZ 8530505.2023
Skills
- Customer service
- Food safety protocols
- Inventory management
- Team collaboration
- Conflict resolution
- Cash handling procedures
- Workstation organization
- Fast-paced environment adaptability
- Multitasking and organization
- Time management
- Problem-solving
Timeline
Crew Member
Chipotle Grill
09.2025 - 12.2025
Shift Manager
Burger King
06.2023 - 06.2025
Assistant Manager
Youngtown Market
02.2022 - 03.2023
High School Diploma -
Raymond S. Kellis