Christina Valdez
Tucson
Summary
Dependable Key Holder with relevant experience in retail and customer service. Strengths include efficient inventory management, cash handling, and staff supervision. Successfully enhanced store operations by implementing effective sales strategies and delivering high-quality customer service. Demonstrated skills in problem-solving, leadership, and team collaboration.
Overview
3
3
years of professional experience
Work History
Key Holder
Torrid Clothing Store
Tucson
07.2024 - Current
- Supported inventory management by restocking merchandise and tracking supplies.
- Handled cash register transactions and managed customer payments.
- Assisted in daily operations and maintained store organization.
- Replenished merchandise displays throughout the store as needed.
- Received vendor shipments and ensured all products were properly stocked in their designated locations.
- Verified the accuracy of register tills at the beginning and end of shift.
- Supervised bank deposits and security procedures to support store opening and closing.
- Assisted in general housekeeping to maintain store image.
- Assisted customers with product selection and resolving complaints.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
Assistant Store Manager
JOANN Fabrics and Crafts
Tucson
10.2022 - 05.2025
- Assisted team in executing daily operations and managing workflow efficiency.
- Coordinated staff schedules to ensure optimal coverage and productivity.
- Selected and packed customer orders accurately for timely shipment.
- Trained new team members on customer service and product knowledge.
- Implemented merchandising strategies to enhance product visibility and appeal.
- Resolved customer inquiries and issues to ensure a positive shopping experience.
- Collaborated with team members to maintain a clean and organized store environment.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Education
High School Diploma -
Tucson High Magnet School
Tucson, AZ05-2001
Skills
- Cash handling
- Order fulfillment
- Visual merchandising
- Customer service
- Team leadership
- Inventory management
- Time management
- Communication skills
- Conflict resolution
Languages
Spanish
Native/ Bilingual
Timeline
Key Holder
Torrid Clothing Store
07.2024 - Current
Assistant Store Manager
JOANN Fabrics and Crafts
10.2022 - 05.2025
High School Diploma -
Tucson High Magnet School
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