Christine Koretos
Bullhead City
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented Payroll Clerk with 25 years of experience in data entry and record-keeping. Well-versed in tax and payroll laws. Experienced in new hire, termination and benefits orientation process. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Behavior Technician
WestCare Arizona
01.2024 - 03.2025
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Leader, Human Resource Coordinator
Giant Finishing Inc
01.2015 - 02.2023
- Result Orientated, with Comprehensive Background in the billing, accounts receivables, financial, and human resources
- Evaluated timecards for accuracy on regular and overtime hours.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Coordinated meetings, developed meeting content and presented human resources law updates.
- Addressed and resolved general payroll-related inquires.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recommended products to customers, thoroughly explaining details.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Educated customers about billing, payment processing and support policies and procedures.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Executed billing tasks and recorded information in company databases.
- Managed invoicing and payment processing operations.
- Handled account payments and provided information regarding outstanding balances.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Received and sorted mail, prepared packages for delivery and scanned documents.
- Monitored outstanding invoices and performed collections duties.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Processed vendor and supplier payments on weekly basis.
- Encoded and canceled checks using bank machines.
Senior Billing Manager / Human Resource Coordinator
Suburban Dispatch
01.1996 - 01.2015
- Manage a team of 30 +
- Dealing with contracts and setting up trade shows
- Handling Insurance
- Accounts receivable
- Purchase orders
- Answering Phones, Filing, General secretary work Oversee cashiers and cashiering system Oversee school dispatch department
- Responsible for School contracts, pricing, conformance to
- Illinois rules and regulations and insurance Customer and vendor relations Accounts Payable Accounts receivables Collections
- Responsible for invoicing companies monthly school billing in excess of $500,000 a month
- Responsible for employee attributes such as, concerns, grievances, benefits, disciplinary and promotions Payroll and deductions
Assistant Manager
Olan Mills
01.1992 - 01.1996
- Helped manage a team of 15 plus Schedule appointments Customer relations, Looking for a good work environment in a well-managed company, looking for stability
- Streamwood, Personal Attributes Familiar with Visual FoxPro, Outlook, Quicken, QuickBooks,
- Excel, Word, MapPoint, Various web based cashiering systems
- I am a quick learner and am willing to take on whatever is given to me
- I like a challenge
- I am fair and balanced yet compassionate towards others
- I am well respected and my rapport with others allows them to feel comfortable approaching me with any questions or concerns.
Education
GED -
Streamwood High School
Skills
- Computer Competency
- Accounts Payable and Accounts Receivable
- Numeracy Skills
- Tracking Leave
- Payroll Liabilities
- Checking Time Cards
- Payroll Computation
- Biweekly Payroll Management
- Reviewing Data
- Data Entry
- Compiling Data
- Administering Payroll
- Producing Reports
- Basic Excel Functions
- Team Player
- Payroll Software Proficiency
- Time Sheet Review
- Database Maintenance
- Payroll Reconciliation
- Prepare Paychecks
- Monthly Reconciliations
- Labor Relations
- Account Balancing
- Paycheck Distribution
- Outgoing Phone Calls
- Stress Tolerance
- Bank Statement Analysis
- Help Desk
- Dependable and Adaptable
- Payroll and Benefits Administration
- Termination Processing
- Benefits Interpretation
- Paperwork Processing
- Issue Research
- Computerized Payroll Systems
- New Employee Paperwork
- Employee Timesheet Processing
- E-Mail and Telephone Communication
- Client Billing
- Timecard Management
- Bookkeeping
- Thoroughness
- Filing
- Behavioral management
- Active listening
- Data collection
- Documentation skills
- Social skills development
- Positive reinforcement
- Behavior management
- Empathy and patience
- Group therapy
- HIPAA requirements
- Intake assessment
Certification
- CPR/AED Certification
- ServSafe Food Handler's Certification
- AZ Driver's License
- Food Handler's Permit/Certification – AZ Department of Health.
- State of Arizona Department of Public Safety Fingerprint Clearance Card
Timeline
Behavior Technician
WestCare Arizona
01.2024 - 03.2025
Leader, Human Resource Coordinator
Giant Finishing Inc
01.2015 - 02.2023
Senior Billing Manager / Human Resource Coordinator
Suburban Dispatch
01.1996 - 01.2015
Assistant Manager
Olan Mills
01.1992 - 01.1996
GED -
Streamwood High School
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