Christine Sparks-Avila
Goodyear
Summary
Recognized for reliability and excellent communication, I foster relationships that support client well-being across in-person and email channels. Motivated to add value in a dynamic environment. Proficient in Microsoft Word, Excel, and PowerPoint.
Overview
14
14
years of professional experience
Work History
Direct Care Worker
Devoted Guardians
Phoenix
01.2023 - Current
- Provided personalized care and support to individuals with varied needs.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health status and reported changes to healthcare professionals.
- Developed and maintained trusting relationships with clients and families.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Communication is done in person or via email with family and facilities
Customer Service & Transportation Associate
Uber Eats
Goodyear, Phoenix
02.2020 - Current
- Coordinated delivery schedules to optimize route efficiency and reduce wait times.
- Implemented safety protocols to ensure compliance and enhance driver and customer safety.
- Enhanced timely deliveries by optimizing transportation routes and schedules.
- Handled transaction through the Uber Platform and maintain accurate trip rocords
Deliver & Customer Service Associate
DoorDash
Goodyear, Phoenix
02.2020 - Current
- Ensured order accuracy by verifying details before processing deliveries.
- Managed multiple customer interactions simultaneously, maintaining high service standards.
- Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
- Maintained a high level of product knowledge, providing accurate information to customers.
Career Sabbatical
Home Maker
Goodyear, AZ
01.2013 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated reliability, time management, and independence in a fast paced self- directed environment
Restaurant Team Member
Papa Johns
Buckeye, AZ
06.2012 - 12.2013
- Prepared and assembled food orders accurately to ensure customer satisfaction.
- Operated kitchen equipment efficiently while adhering to safety standards.
- Collaborated with team members to streamline service processes during peak hours.
- Maintained cleanliness and organization of work areas to enhance operational efficiency.
- Monitored inventory levels and communicated needs for restocking supplies effectively.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Handled the front end cashiering and orders
- Took phone orders over the phone
Education
High School Diploma -
E-Institute
Buckeye, AZSkills
- Proficient in Microsoft Word, Excel, PowerPoint
- Patient care
- Medication administration
- Reliability and punctuality
- Meal preparation
- Compassionate caregiving
- CPR certified
- Time management
- Cashier
- CPR/AED
Timeline
Direct Care Worker
Devoted Guardians
01.2023 - Current
Customer Service & Transportation Associate
Uber Eats
02.2020 - Current
Deliver & Customer Service Associate
DoorDash
02.2020 - Current
Career Sabbatical
Home Maker
01.2013 - Current
Restaurant Team Member
Papa Johns
06.2012 - 12.2013
High School Diploma -
E-Institute