Christine Whatcott
Gilbert
Summary
Dynamic event florist with a strong creative vision, specializing in unique floral arrangements for diverse occasions. Adept at managing customer consultations, enhancing satisfaction through tailored designs, and ensuring meticulous documentation and financial accuracy in all transactions.
Overview
19
19
years of professional experience
Work History
Event Florist
Self Employed
Gilbert
2016.08 - Current
- Designed unique floral arrangements for various events and occasions.
- Researched seasonal trends to enhance product offerings and customer appeal.
- Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Processed sales transactions via cash register and telephone orders.
- Delivered and set up flower arrangements for banquets, weddings and funerals.
- Watered plants and cut, conditioned and cleaned flowers and foliage for storage.
House Cleaning Service Provider
Self Employed
Gilbert
2015.08 - Current
- Scheduled cleaning tasks to maintain efficient workflow throughout the facility.
- Inspected work areas for compliance with health and safety standards.
- Developed cleaning protocols to enhance efficiency and effectiveness.
- Coordinated supply inventory and ordered cleaning materials as needed.
- Communicated with clients to address concerns and ensure satisfaction.
- Supervised team performance and provided ongoing feedback for improvement.
- Established quality control measures to ensure that work is completed according to standards set forth by the company.
- Developed a system for scheduling regular deep cleans within each area of responsibility.
Billing Specialist
Home Site Billing
Mtu
2007.06 - Current
- Generate and process invoices for clients on a weekly basis
- Mail and email client invoices to appropriate client contacts
- Collect supporting documentation to send with invoices and maintain archives
- Audit and adjust client invoices
- Maintain strict billing deadlines
- Analyze ready to bill reports and spreadsheets for financial accuracy
- Prepare journal entries to document, balance and adjust invoices based on client contracts
- Prepare spreadsheets, and other documents for use in accounting operations
- Perform reconciliation for all homesale final invoices
Closing Team Assistant
Home Sale Closing Team
Mtu
- Maintain the closing file tracking and production log daily, including the documentation of the package receive date
- Prints, sorts, identifies and disburses to Closers all digitally received closing packages
- Disburse reconciled closing packages to Billers several times daily
- Responsible for filing and label maintenance for the Billing/ Closing Team
- Process check requests and forwards to Accounts Payable for check generation and disbursement
- Respond to all inquiries in a timely manner
- Pull A/P back up for Closers/ Billers
- Distribute all incoming faxes
Assistant Loan Officer
- Completed initial loan application via phone interview
- Sent out initial disclosures to borrower within three days of application per required guidelines
- Gathered supporting documentation, such as pay stubs, bank statements, W2's, tax returns
- Set up the file ordering preliminary title report, appraisal
- Submitted loan to processor and gathered documentation to satisfy underwriting and funding conditions
Home Loan Processor
- Ordered preliminary title report, appraisal, and case numbers for FHA and VA loans
- Reviewed residential loan applications to verify that application data was complete and met establishment standards, including type and amount of mortgage, borrower assets, liabilities and length of employment
- Called and wrote credit bureau and employer to verify accuracy of information
- Submitted mortgage loan application files for underwriting approval
- Received conditional loan approval, then collected and satisfied all underwriting conditions
- Ordered docs
- Maintained close personal contact with the Loan Officer, Lender, Underwriter, and Title Company
Escrow Secretary
- Received calls, assessed nature of inquiries, and directed callers to appropriate destinations to ensure efficient communication.
- Opened escrow accounts, ordered appraisals, pulled credit reports, and performed data entry to facilitate smooth transaction processes.
Skills
- Event design planning
- Floral arrangement
- Design innovation
- Floral sales strategy
- Inventory management
- Budget management
- Client relationship management
- Client consultations
- Project documentation
- Trend analysis
- Time management
- Attention to detail
Work Phone
480-524-7119
Timeline
Event Florist
Self Employed
2016.08 - Current
House Cleaning Service Provider
Self Employed
2015.08 - Current
Billing Specialist
Home Site Billing
2007.06 - Current
Closing Team Assistant
Home Sale Closing Team