Christion Williams
Phoenix
Summary
Skilled with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. I’ve contributed to past roles by improving team performance and enhancing workflow efficiency while also developing for growth within the company.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
Work History
Team Leader
Upgrade Inc
Phoenix
10.2020 - 03.2026
- Supervised daily operations to ensure smooth workflow and productivity.
- Implemented process improvements to enhance team efficiency and performance.
- Conducted regular team meetings to communicate objectives and expectations.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Collaborated with other departments to coordinate workflow processes between teams.
- Tracked progress on projects and provided timely feedback to staff members.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Emperion
Team Leader
Phoenix
08.2018 - 10.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
North Canyon
Phoenix, ArizonaSkills
- Team management
- Employee training
- Process improvement
- Performance evaluation
- Workflow coordination
- Time management
- Customer service
- Quality control
- Zendesk
- Team building
- Attention to detail
- Analytical thinking
- Coaching and mentoring
Timeline
Team Leader
Upgrade Inc
10.2020 - 03.2026
Emperion
Team Leader
08.2018 - 10.2020
North Canyon