Christopher Bitsoi
Chandler
Summary
Proactive professional with a strong background in data analysis and report generation. Recognized for mentoring junior team members and leading process enhancement initiatives that support strategic decision-making.
Overview
8
8
years of professional experience
Work History
IT Report Developer
AAM LLC
Tempe, AZ
02.2023 - Current
- Developed comprehensive reports using SQL (SSRS/Visual Studio), Superset, and Metabase to enhance data visualization and insights.
- Streamlined report generation processes, reducing turnaround time by implementing automation tools.
- Led initiatives to integrate new data sources, expanding reporting capabilities and improving decision-making support.
- Assisted in the migration of legacy reports to newer platforms, ensuring minimal disruption during the transition period.
- Troubleshot issues with existing reports, identifying root causes and implementing fixes to prevent future occurrences.
- Participated in regular meetings with stakeholders to present findings and discuss potential improvements for upcoming report iterations.
- Enhanced data accuracy within reports by performing thorough data validation checks and collaborating with business analysts to resolve discrepancies.
IT Applications Analyst
AAM LLC
Tempe AZ
03.2021 - 02.2023
- Mentored junior team members by providing guidance on best practices for coding techniques as well as navigating complex organizational structures.
- Established and maintained a strong working knowledge of internal systems to provide comprehensive support for end-users, identifying potential areas for enhancement.
- Performed troubleshooting, maintenance and optimization of internal applications.
- Reduced software issues by conducting regular testing and troubleshooting, resulting in improved overall system stability.
- Participated in regular team meetings to discuss project progress, challenges faced, and potential solutions, fostering open communication among team members.
IT Jr Web Designer
AAM LLC
Tempe AZ
09.2019 - 03.2021
- Collaborated with developers to ensure seamless integration of web functionalities.
- Developed responsive designs for mobile and desktop platforms, ensuring consistent user experience.
- Optimized web content for SEO, improving site visibility and search rankings.
- Mentored junior designers in best practices for web design and project workflows.
- Maintained consistency in visual branding across multiple platforms, ensuring a cohesive user experience.
- Participated in client meetings to understand their vision and provide expert guidance on design best practices.
- Provided ongoing support for existing websites by troubleshooting issues and implementing updates as needed or requested by clients.
- Coded websites using HTML, CSS, and Bootstrap languages
- Experienced in Wordpress, cPanel, DNS settings, SEO, SSL integrations
IT Help Desk
AAM LLC
Tempe AZ
06.2018 - 09.2019
- Demonstrated self-motivation in completing tasks independently.
- Engaged in teamwork while also taking initiative on personal tasks.
- Learned and adapted quickly to new technology and software applications.
- Experienced in Active Directory, SCCM, Meraki MDM, Citrix, Remote Desktop, VPNs, POE phones.
- Maintained inventory of desktops, laptops, mobile devices, and peripherals with consistency and accuracy.
- Office 365 applications
Education
Associate of Science - Emphasis in Computer Science
Maricopa Community Colleges, Mesa Community College
Mesa, AZ12-2028
Associates of Business - Business
Mesa Community College
Mesa, AZ08-2019
Arizona General Educational Curriculum - General Education
Maricopa Community Colleges, Mesa Community College
Mesa, AZ08-2019
Skills
- Advanced SQL
- Report development
- Report design proficiency
- Dashboard creation
- Data analysis
- Data visualization
- Data validation
- Data quality assurance
- Analytical thinking
- Problem-solving
- Process optimization
Timeline
IT Report Developer
AAM LLC
02.2023 - Current
IT Applications Analyst
AAM LLC
03.2021 - 02.2023
IT Jr Web Designer
AAM LLC
09.2019 - 03.2021
IT Help Desk
AAM LLC
06.2018 - 09.2019
Associate of Science - Emphasis in Computer Science
Maricopa Community Colleges, Mesa Community College
Associates of Business - Business
Mesa Community College
Arizona General Educational Curriculum - General Education
Maricopa Community Colleges, Mesa Community College