Christopher Bonifaz
Peoria
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
Home Depot
10.2019 - 08.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Stocker & Receiving
Big Lots
10.2022 - 03.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Manager
Papa Johns
05.2023 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma -
Sandra Day O'Connor Highschool
Glendale, AZ05-2020
Bachelor of Arts - Film And Media Production
Arizona State University
Tempe, AZ05-2027
Skills
- Shipping and receiving
- Food running
- Materials coordination
- Strategic planning
- Package preparation
- Public speaking
Timeline
Manager
Papa Johns
05.2023 - 12.2024
Stocker & Receiving
Big Lots
10.2022 - 03.2023
Cashier Team Lead
Home Depot
10.2019 - 08.2020
High School Diploma -
Sandra Day O'Connor Highschool
Bachelor of Arts - Film And Media Production
Arizona State University
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