Christopher Broadfoot
San Tan Valley
Summary
Dynamic Customer Sales Representative with over 19 years of experience. Expertise in customer relationship management, order processing, and product knowledge. Committed to enhancing customer satisfaction and driving sales growth through effective communication and support.
Overview
22
22
years of professional experience
Work History
Customer Sales Representative
Revolution Mixers
Rochester
10.2006 - 03.2026
- Processed customer orders using company software, ensuring timely fulfillment and accuracy.
- Resolved customer inquiries and issues through prompt communication and support.
- Educated customers on product features during sales interactions to drive informed purchasing decisions.
- Cultivated strong relationships with existing customers through regular follow-up communications, fostering loyalty.
- Answered inquiries regarding product availability and pricing to provide accurate information.
- Collaborated with team members to maintain an organized sales environment for optimal performance.
- Delivered fast, friendly service for routine questions and service complaints, ensuring customer satisfaction.
- Conducted post-sale follow-ups with clients to gather feedback and confirm satisfaction, enhancing customer retention.
Parts Sales Representative
CW Carter
Phoenix
09.2004 - 10.2006
- Advised customers on compatible parts for various vehicle models to ensure satisfaction.
- Managed customer inquiries regarding parts availability and specifications.
- Built client relationships to accurately assess and fulfill parts needs.
- Facilitated order processing using inventory management software.
- Provided customer service to assist in parts selection and ordering process.
- Coordinated timely deliveries and logistics for efficient parts shipment.
- Resolved customer complaints efficiently to ensure satisfaction.
- Operated point of sales and parts lookup computer systems.
- Developed strategic sales initiatives to pitch products and services.
- Handled returns of defective or incorrect parts following established procedures.
Education
High School Diploma -
Chino High School
Chino, CA06-1976
Some College (No Degree) -
Chaffey College
Rancho Cucamonga, CASkills
- Customer relationship management
- Sales collaboration
- Product knowledge
- Complaint resolution
- Order processing
- Product compatibility
- Inventory management
- Time management
- Customer education
Timeline
Customer Sales Representative
Revolution Mixers
10.2006 - 03.2026
Parts Sales Representative
CW Carter
09.2004 - 10.2006
High School Diploma -
Chino High School
Some College (No Degree) -
Chaffey College