Christopher Brooks
Pep boys
Prescott
4
years of professional experience
Service Manager with background in vehicle inspections, oil changes, tire work, fluid services, battery service, and brake fluid exchange. And any other mechanical work Brings customer service experience from retail leadership, handling 25 updates per shift while supporting clear communication, accurate documentation, and steady coordination across routine maintenance tasks. Well aligned to service-focused shop work that depends on efficient turnaround, customer updates, and consistent attention to repair details.
Work History
Maintenance Technician
- Completed 45 vehicle inspections weekly to identify brake, battery, and fluid issues before service.
- Performed flat repairs and tire installations with attention to fit, balance, and road safety.
- Completed oil changes, filter replacements, battery swaps, bulb changes, and wiper service for routine maintenance.
- Carried out brake fluid exchanges and brake checks while keeping service work accurate and on schedule.
Service manager
8 Months- Support customers by explaining recommended service work and answering questions clearly.
- Coordinate technicians and service flow to keep vehicles moving through the shop.
- Review repair requests and help prioritize work based on customer needs and vehicle condition.
- Track inventory and ordering needs to keep commonly used parts available for service jobs.
- Inspect vehicles with technicians to confirm service concerns before work begins.
- Document customer concerns and service details accurately in repair records.
- Maintain a clean, organized service area that supports safe and efficient repairs.
- Handle customer estimates preparation and explain recommended services in plain language.
- Monitor service write-ups to keep information complete and ready for technician review.
- Review parts and service notes to support accurate repair recommendations.
- Coordinate with the team to keep shop priorities aligned during busy service periods.
- Support scheduling and follow-up so customers know when to return for completed work.
Lube Service Technician
5 Months- Maintained vehicles through oil changes and other routine service tasks to support reliable turnaround.
- Replaced cabin and engine air filters alongside tail light and headlight bulbs during standard service visits.
- Completed vehicle inspections and checked systems for maintenance needs before releasing cars back to customers.
Electrician
6 Months- Wired residential homes to plan and install electrical systems for new construction projects.
- Set up seasonal valley lighting for outdoor displays, following project requirements and installation standards.
- Checked lighting performance and replaced failed bulbs to keep fixtures operating reliably.
Dairy Manager
11 Months- Maintained accurate inventory levels through ordering, rotation, and timely restocking across the dairy department.
- Unloaded truck loads and put away products efficiently to keep backroom and sales floor organized.
- Merchandised dairy displays to improve presentation and support sales performance.
- Supported the produce department during busy periods and coordinated coverage across departments.
- Monitored sales and profitability trends to help guide daily store priorities.
Education
GED
Skills
Inventory and ordering
Merchandising
Schematics changes
Customer support
Vehicle inspections
Brake service
Oil changes
Battery replacement
Wiring repair
Panel rewiring
Truck unloading
Parts receiving
Engine performance testing
Suspension repair
Cooling system service
Preventive maintenance scheduling
Work order management
Service scheduling
Customer estimates preparation
Repair order writing
Timeline
Service manager
Pep boys
02.2026 - CurrentRead More
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