Christopher Charbonneau
Chandler
Summary
Dynamic professional with a strong foundation in financial portfolio management and a proven track record in hospitality. Successfully led a team to a championship berth while managing front-of-house operations and enhancing guest experiences for over 300 customers daily.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
Grassroots Kitchen & Tap
Scottsdale
09.2024 - Current
- Managed front-of-house operations, including server management and financial oversight, ensuring balanced sales distribution during high-value holidays and delivering hospitality, kindness, and integrity to 300+ customers daily.
- Initiated Maître D’ training to enhance guest experience and strengthen front of house leadership.
- Provided excellent customer service to enhance dining experiences.
- Managed reservations and seating arrangements for smooth operations.
- Assisted in food and beverage service during busy periods.
Assistant Coach
Basha Perry Bearcats Hockey
08.2025 - 12.2025
- Leading team to first championship berth in eight years.
- Evaluated athlete performances in practices and competitions, offering targeted feedback for growth.
- Monitored player performance and delivered constructive feedback to enhance skills.
- Fostered positive team culture through mentorship and athlete encouragement.
Education
Bachelor of Accounting - Accounting And Finance
W. P. Carey School of Business, Arizona State University
Tempe, AZ08-2028
Associate of Business - Finance
Chandler Gilbert Community College
Chandler, AZ06-2026
Skills
- Customer service
- Guest relations
- Customer engagement
- Handling complaints
- Conflict resolution
- Building rapport
- Leadership
- Teambuilding
- Microsoft Office Suite
- Excel
- Word
- PowerPoint
- Inventory management
- Financial portfolio management
- Diversification
- Risk management
- Market analysis
- Finance
- Data interpretation
- Performance feedback
- Phone etiquette
Leadership Experience
Assistant Coach, Basha Perry Bearcats Hockey, 08/2025-12/2025, Leading team to first championship berth in eight years.
Affiliations
- Volunteer Hockey Coach, 7/2024-Current
Timeline
Assistant Coach
Basha Perry Bearcats Hockey
08.2025 - 12.2025
Front of House Staff Member
Grassroots Kitchen & Tap
09.2024 - Current
Bachelor of Accounting - Accounting And Finance
W. P. Carey School of Business, Arizona State University
Associate of Business - Finance
Chandler Gilbert Community College