Christopher Cruz Flores
Goodyear
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Butcher
Safeway
04.2025 - 06.2025
- Operated cutting tools for precise meat preparation and portioning.
- Ensured compliance with food safety and sanitation standards.
- Assisted in inventory management of meats and supplies.
- Collaborated with team members to maintain efficient workflow.
- Learned various meat-cutting techniques to enhance product quality.
- Engaged customers by providing product knowledge and recommendations.
- Maintained cleanliness of workstations and equipment for operational efficiency.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
Customer Service Associate
Walgreens
01.2025 - 04.2025
- Assisted customers with inquiries, ensuring accurate information delivery and prompt resolutions.
- Managed customer complaints efficiently, improving overall satisfaction through effective communication.
- Collaborated with team members to streamline service processes, enhancing operational efficiency.
- Utilized customer relationship management (CRM) software to track interactions and maintain records.
- Conducted product demonstrations, helping customers understand features and benefits effectively.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Customer Service Associate
Raising Canes
12.2023 - 06.2024
- Adapted quickly to new systems and procedures, supporting a smooth transition during updates.
- Provided feedback on customer trends to enhance service offerings and address recurring issues.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Trained new associates in customer service protocols, elevating overall team's performance.
- Enhanced customer loyalty by providing empathetic and efficient resolution to issues.
- Led team project to revamp customer service training program, resulting in more effective onboarding.
- Investigated and resolved customer inquiries and complaints quickly.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
FC Associate
Amazon Warehouse
08.2023 - 11.2023
- Assisted in managing inventory levels and ensuring stock accuracy
- Operated warehouse equipment safely while following safety protocols
- Collaborated with team members to streamline order fulfillment processes
- Maintained cleanliness and organization of workspaces for efficiency
- Communicated effectively with peers to enhance workflow coordination
- Maintained compliance with company safety policies and called violations to attention of management.
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
Education
Timpanogos High School
Orem, UTBachelors In CyberSecurity - Cyber Security
Westerns GovernorUniversity
Millcreek, UT06-2028
Skills
- Customer service
- Meat weighing and labeling
- Meat cutting
- Packaging and labeling
- Heavy lifting
- Loading and unloading
- Problem resolution
- Team collaboration
- Stock replenishment
- Hardware installation
- Technical support
- Software configuration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Japanese
Professional Working
Timeline
Butcher
Safeway
04.2025 - 06.2025
Customer Service Associate
Walgreens
01.2025 - 04.2025
Customer Service Associate
Raising Canes
12.2023 - 06.2024
FC Associate
Amazon Warehouse
08.2023 - 11.2023
Timpanogos High School
Bachelors In CyberSecurity - Cyber Security
Westerns GovernorUniversity
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