Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Christopher Dunbar

Summary

With a robust background at dealerships and independent repair facilities, I excel in optimizing engine performance and enhancing customer satisfaction. My expertise in computer diagnostics and a strong work ethic have significantly raised repair quality and efficiency. Skilled in both technical repairs and fostering team collaboration, I consistently exceed service goals by leveraging ASE certifications and advanced diagnostic skills.

I am a hardworking Automotive Technician with 25+ years of experience in the field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.

My knowledge and willingness to both learn and teach make me an asset in many roles. I can work individually, collaboratively and I can manage/lead a team.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Lead Master Auto Mechanic

Honest Auto Repair Tucson
Tucson, AZ
04.2024 - Current
  • Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
  • Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
  • Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
  • Maintained vehicle records by recording service and repairs.
  • Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
  • Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
  • Built strong relationships with customers through clear communication of repair needs and expected completion times.
  • Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
  • Protected company reputation by consistently following ethical practices when performing all job duties.
  • Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
  • Ensured customer trust by transparently discussing potential complications that may arise during the course of repairs.
  • Worked closely with service advisors to provide accurate repair estimates, thoroughly explaining necessary work to customers.
  • Increased shop efficiency with thorough preventative maintenance inspections and appropriate recommendations.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Followed operating instructions, troubleshot breakdowns and maintained supplies to keep shop equipment operating .
  • Optimized workflow by effectively prioritizing daily tasks according to urgency and complexity.
  • Exceeded quality standards by diligently inspecting completed repairs to ensure long-lasting results.
  • Complied with state vehicle requirements by testing engine, safety, and combustion control standards.
  • Reduced downtime for customers by completing most repair tasks within specified time estimates.
  • Assisted less experienced mechanics in troubleshooting difficult problems, fostering teamwork across the shop floor.
  • Accomplished maintenance and organization mission by completing related results.
  • Updated job knowledge by participating in educational opportunities and reading technical publications.
  • Contributed to positive online reviews through exceptional customer service, from initial consultation to final follow-up after repairs were completed.
  • Contained costs by using warranty and evaluating service and parts options.
  • Examined components and general state of vehicle engine to diagnose issues accurately.
  • Utilized advanced diagnostic equipment to quickly identify issues, resulting in faster repair turnaround times for customers.
  • Assisted in increasing shop revenue with upselling recommended services based on vehicle condition or manufacturer guidelines.
  • Streamlined repair processes by maintaining an organized workspace and accurately tracking parts inventory.
  • Purchased parts and supplies to manage inventorying stock.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Performed safety and emissions inspections.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Investigated customer complaints to identify cause of malfunctions.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Read and followed technical documentation to complete accurate repairs.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Coordinated with parts department to determine availability of necessary components.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Performed emissions tests according to standard procedures.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Retained accurate records of purchases, titles and sales.

Master Mechanic

Oro Valley Automotive
Oro Valley, AZ
09.2021 - 04.2024
  • Revitalized aging vehicles through comprehensive engine overhauls, restoring optimal performance levels while extending vehicle lifespans.
  • Increased workshop efficiency by maintaining an organized workspace, tracking inventory levels, and ordering parts as needed.
  • Mentored junior mechanics, sharing expert knowledge of automotive systems and fostering a strong team dynamic.
  • Maintained up-to-date knowledge of industry trends, attending training sessions and workshops to stay current on new technologies and repair techniques.
  • Maximized fuel efficiency by performing engine tune-ups, adjusting timing belts, and replacing worn components as needed.
  • Adapted quickly to evolving priorities in a fast-paced shop setting while maintaining high-quality workmanship standards at all times.
  • Improved vehicle performance by conducting thorough diagnostics and implementing effective repair solutions.
  • Bolstered fleet reliability by identifying recurring issues across multiple vehicles, recommending solutions to prevent future breakdowns.
  • Reduced downtime for fleet vehicles by performing preventative maintenance tasks and addressing issues before they became critical problems.
  • Safeguarded vehicle warranties by conducting repairs in strict accordance with manufacturer guidelines and specifications.
  • Contributed to a positive work environment by demonstrating professionalism, teamwork, and a commitment to ongoing learning.
  • Collaborated with service advisors to ensure clear communication between customers and the mechanic team, resulting in higher customer retention rates.
  • Exceeded customer expectations with detailed explanations of repairs completed, ensuring transparency and trust in the service provided.
  • Streamlined repair processes, utilizing advanced diagnostic tools to pinpoint mechanical issues quickly and accurately.
  • Demonstrated versatility in servicing a wide range of vehicle makes and models, catering to diverse customer needs and preferences.
  • Enhanced customer satisfaction by providing timely and accurate maintenance services for various vehicle models.
  • Achieved cost savings for customers by recommending alternative repair options when appropriate without compromising quality or safety standards.
  • Diagnosed complex electrical issues within vehicle systems using specialized testing equipment, resolving problems effectively and efficiently.
  • Delivered exceptional results under strict deadlines, prioritizing tasks based on customer needs and available resources.
  • Ensured compliance with safety regulations, conducting regular inspections of equipment and tools to minimize workplace hazards.
  • Performed routine and scheduled maintenance services.
  • Diagnosed mechanical failures to determine and delegate corrective actions.
  • Maintained cleanliness, safety and efficiency of garage.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Promoted workplace safety by examining tools and equipment and providing employee safety training to prevent unsafe conditions.
  • Delegated jobs to subordinates and monitored quality of work.
  • Wrote work orders and updated accounts in workshop computer.
  • Requisitioned materials and supplies such as tools, equipment and replacement parts.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Completed diversified electrical work on automotive equipment such as servicing and installing batteries and terminals, repairing and adjusting lights and repairing generators and starters.
  • Utilized software to complete estimates for materials, labor and service costs.
  • Improved fuel efficiency by using diagnostics to analyze and troubleshoot auto transmission and engine sensor failures.
  • Determined schedules and assignments of work activities for four-member team, considering work priority, availability of equipment and skill of personnel.
  • Surpassed monthly sales goals through innovative sales techniques.
  • Arranged for customer billing by determining charges for services requested and collecting deposits or payments.
  • Developed strategies to improve sales and retention of customers, boosting sales.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Investigated customer complaints to identify cause of malfunctions.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Coordinated with parts department to determine availability of necessary components.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Retained accurate records of purchases, titles and sales.
  • Performed emissions tests according to standard procedures.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.

Toyota Master Diagnostic Technician

Precision Toyota of Tucson
Tucson, AZ
07.2007 - 09.2021
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
  • Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
  • Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
  • Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
  • Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
  • Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
  • Calculated costs of materials and labor to prepare detailed repair estimates.
  • Participated in ongoing training programs to stay current on industry trends and best practices.
  • Enhanced workshop safety with implementation of standardized procedures and regular safety drills.
  • Achieved significant cost savings by negotiating better terms with parts suppliers.
  • Contributed to revenue growth by upselling additional services when appropriate.
  • Boosted customer loyalty by providing detailed explanations of repairs and maintenance suggestions.
  • Diagnosed complex engine issues to restore vehicle performance, ensuring customer satisfaction.
  • Led team to improve repair turnaround times, coordinating tasks to ensure efficient workflow.
  • Implemented eco-friendly waste disposal methods, contributing to sustainability efforts.
  • Streamlined inventory management, reducing waste and ensuring availability of necessary parts.
  • Improved engine performance with advanced tuning and modifications.
  • Reduced downtime for clients, swiftly identifying and addressing mechanical faults.
  • Resolved electrical issues to enhance vehicle functionality and user experience.
  • Assisted in development of predictive maintenance program, reducing unexpected breakdowns.
  • Trained new mechanics in diagnostic techniques, raising overall skill level of team.
  • Increased vehicle reliability by conducting regular maintenance and thorough inspections.
  • Customized vehicles according to client specifications, enhancing their overall satisfaction.
  • Conducted detailed pre-purchase inspections, aiding customers in making informed decisions.
  • Enhanced team morale and productivity by establishing positive work environment.
  • Facilitated knowledge sharing sessions on latest automotive technology trends among team.
  • Optimized workshop layout for improved efficiency, reducing time vehicles spent in repair.
  • Repaired and replaced worn and damaged components.
  • Read and followed technical documentation to complete accurate repairs.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Investigated customer complaints to identify cause of malfunctions.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Coordinated with parts department to determine availability of necessary components.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Performed emissions tests according to standard procedures.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.

Master Mechanic

Saturn of Tucson
Tucson, AZ
02.1999 - 07.2007
  • Revitalized aging vehicles through comprehensive engine overhauls, restoring optimal performance levels while extending vehicle lifespans.
  • Increased workshop efficiency by maintaining an organized workspace, tracking inventory levels, and ordering parts as needed.
  • Mentored junior mechanics, sharing expert knowledge of automotive systems and fostering a strong team dynamic.
  • Maintained up-to-date knowledge of industry trends, attending training sessions and workshops to stay current on new technologies and repair techniques.
  • Maximized fuel efficiency by performing engine tune-ups, adjusting timing belts, and replacing worn components as needed.
  • Adapted quickly to evolving priorities in a fast-paced shop setting while maintaining high-quality workmanship standards at all times.
  • Improved vehicle performance by conducting thorough diagnostics and implementing effective repair solutions.
  • Safeguarded vehicle warranties by conducting repairs in strict accordance with manufacturer guidelines and specifications.
  • Contributed to a positive work environment by demonstrating professionalism, teamwork, and a commitment to ongoing learning.
  • Collaborated with service advisors to ensure clear communication between customers and the mechanic team, resulting in higher customer retention rates.
  • Exceeded customer expectations with detailed explanations of repairs completed, ensuring transparency and trust in the service provided.
  • Streamlined repair processes, utilizing advanced diagnostic tools to pinpoint mechanical issues quickly and accurately.
  • Demonstrated versatility in servicing a wide range of vehicle makes and models, catering to diverse customer needs and preferences.
  • Enhanced customer satisfaction by providing timely and accurate maintenance services for various vehicle models.
  • Achieved cost savings for customers by recommending alternative repair options when appropriate without compromising quality or safety standards.
  • Diagnosed complex electrical issues within vehicle systems using specialized testing equipment, resolving problems effectively and efficiently.
  • Delivered exceptional results under strict deadlines, prioritizing tasks based on customer needs and available resources.
  • Ensured compliance with safety regulations, conducting regular inspections of equipment and tools to minimize workplace hazards.
  • Performed routine and scheduled maintenance services.
  • Diagnosed mechanical failures to determine and delegate corrective actions.
  • Maintained cleanliness, safety and efficiency of garage.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Promoted workplace safety by examining tools and equipment and providing employee safety training to prevent unsafe conditions.
  • Delegated jobs to subordinates and monitored quality of work.
  • Requisitioned materials and supplies such as tools, equipment and replacement parts.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Completed diversified electrical work on automotive equipment such as servicing and installing batteries and terminals, repairing and adjusting lights and repairing generators and starters.
  • Improved fuel efficiency by using diagnostics to analyze and troubleshoot auto transmission and engine sensor failures.
  • Developed strategies to improve sales and retention of customers, boosting sales.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Investigated customer complaints to identify cause of malfunctions.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Coordinated with parts department to determine availability of necessary components.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Performed emissions tests according to standard procedures.

Education

High School Diploma -

Canyon Del Oro
Tucson, AZ
05-1996

Skills

  • ASE certification- A1-A8, L1, X1, B5
  • Proficient in all standard automotive maintenance and repair, including, but not limited to- oil change, filter change, tire rotation, brake inspection and service
  • Vehicle inspections
  • Axle repairs
  • Drivability diagnostics
  • Air conditioning
  • Engine repair
  • Bearing replacement
  • Computer diagnostics
  • Manual transmissions
  • Wheel alignment
  • Suspension systems
  • Cooling system
  • Fuel injection
  • Service scheduling
  • Clutch repairs
  • Maintenance scheduling
  • Hybrid systems
  • Electrical systems
  • Steering mechanisms
  • Exhaust systems
  • Service documentation
  • Emission control
  • Gasket replacements
  • Transmission repair
  • Troubleshooting and diagnosis
  • Diesel engines
  • Automatic transmissions
  • Engine overhauls
  • Diagnostic expertise
  • Safety awareness
  • Customer service
  • Time management
  • Problem-solving
  • Attention to detail
  • Hand and power tools
  • Installing equipment
  • Engine rebuilds
  • Team collaboration
  • Estimating work
  • Physical stamina
  • Electrical repair procedures
  • Strong work ethic
  • Optimizing engine performance
  • Fuel systems
  • Maintaining records
  • Coolant system control
  • Steering systems
  • Automotive engineering
  • Flexible schedule
  • Relaying complex information
  • Electrical experience
  • Preparing work orders
  • Calibrating systems
  • Heavy lifting
  • Welding and fabrication

    • Vehicle test driving

Accomplishments

    While working for Precision Toyota, our repair shop won Collision Center of the year four times in the last five years.

Certification

ASE- Advanced Level Diagnostic Technician since 2006

Timeline

Lead Master Auto Mechanic

Honest Auto Repair Tucson
04.2024 - Current

Master Mechanic

Oro Valley Automotive
09.2021 - 04.2024

Toyota Master Diagnostic Technician

Precision Toyota of Tucson
07.2007 - 09.2021

Master Mechanic

Saturn of Tucson
02.1999 - 07.2007

High School Diploma -

Canyon Del Oro

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Christopher Dunbar