Christopher Garcia
Scottsdale
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Executive Housekeeping Manager
Mastercorp Resort Housekeeping Services
11.2022 - Current
- Enhanced overall guest satisfaction by implementing thorough cleanliness and maintenance programs.
- Leveraged industry trends and performance metrics to make informed decisions regarding staffing levels, equipment investments, and service enhancements.
- Maximized guest satisfaction by promptly addressing any concerns or special requests related to room cleanliness or amenities during their stay.
- Conducted regular inspections of guest rooms and public areas to ensure adherence to quality standards and address any issues promptly.
Business Owner
Chris's Cleaning LLC
09.2021 - 10.2022
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Contract Manager
Clayton Companies
01.2021 - 10.2022
- Coordinated regular contract reviews to identify areas for improvement or renegotiation opportunities.
- Developed strong relationships with clients and vendors, fostering mutually beneficial partnerships.
- Achieved better alignment of contracts with business objectives through revision and negotiation of contract terms.
Janitorial Contract Manager
Pivot Building Services
01.2017 - 10.2021
- Coordinated regular contract reviews to identify areas for improvement or renegotiation opportunities.
- Developed strong relationships with clients and vendors, fostering mutually beneficial partnerships.
- Improved efficiency of contract management processes through the implementation of a centralized database system.
- Achieved successful contract negotiations by thoroughly reviewing and analyzing proposals, agreements, and terms.
Education
Bachelors of Science - Business Administration
Arizona State University
Tempe, ArizonaHigh School Diploma -
Arcadia High School
Phoenix, ArizonaSkills
- Quality control
- Staff management
- Inventory management
- Vendor relations
- Team building
- Budget management
- Problem solving
- Strong leadership
- Reliability
- Adaptability and flexibility
- Customer service
- Scheduling staff
Languages
Spanish
Native or Bilingual
Timeline
Executive Housekeeping Manager
Mastercorp Resort Housekeeping Services
11.2022 - Current
Business Owner
Chris's Cleaning LLC
09.2021 - 10.2022
Contract Manager
Clayton Companies
01.2021 - 10.2022
Janitorial Contract Manager
Pivot Building Services
01.2017 - 10.2021
High School Diploma -
Arcadia High School
Bachelors of Science - Business Administration
Arizona State University
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