Christopher Ortiz
Austin Centers for Exceptional Students
Glendale
1
Certification
5
years of professional experience
Dedicated professional who supports people in structured environments by maintaining calm routines, following safety procedures, and responding quickly to changing needs. Background in crisis intervention, behavior support, and supervised transport translates well to shift-based work that depends on consistency, clear communication, and safe follow-through. Brings a steady approach to helping tasks stay on schedule while keeping the environment organized and controlled.
Work History
Therapeutic Staff Support
2 Years 4 Months- Assisted in daily student transport operations, ensuring timely arrivals and departures.
- Facilitated crisis support services for students to ensure emotional well-being.
- Guided students in navigating emotional challenges to foster resilience.
- Skilled at working independently and collaboratively in a team environment.
- Coordinated assistance for students in managing daily activities to promote effective learning.
- Monitored safety standards and actively promoted positivity to create a supportive environment.
- Collaborated with staff to facilitate student learning of essential life skills.
Front of House Team Member
1 Year 6 Months- Delivered exceptional customer service to enhance guest experiences.
- Supported overall team goals by assisting other staff members during peak hours as needed.
- Executed food order processing through interface system to ensure accurate and timely service.
- Ensured work station remained clean and sanitized to uphold health and safety protocols.
- Managed front counter operations, ensuring efficient order processing and accuracy.
Online Grocery Pickup Associate
9 Months- Executed processing of grocery orders with precision and efficiency.
- Facilitated collaboration among team members to ensure accurate order processing.
- Utilized interface software to accurately process orders, ensuring timely fulfillment and customer satisfaction.
- Organized and prepared orders systematically, following company guidelines to maintain quality control.
- Facilitated exceptional customer experiences to enhance satisfaction and loyalty.
Education
High school diploma
Upper secondary education
Skills
Behavior support
De-escalation techniques
Daily living support
Student transportation
Crisis intervention
Time management
Teamwork
Sanitation
Incident reporting
Staff communication
Certification
- Food Handler Certification
- Driver's License
Timeline
Therapeutic Staff Support
Austin Centers for Exceptional Students
04.2024 - 08.2026Read More
Front of House Team Member
Chick-fil-A Restaurants
09.2022 - 03.2024Read More
Online Grocery Pickup Associate
Walmart
09.2021 - 06.2022Read More
Apollo High School
High school diploma
Read More