Christopher Rico
Mesa
Summary
Dynamic and results-driven professional with a proven track record at Maricopa County Superior Court, excelling in roles that demand meticulous organization and strong communication skills. Leveraged bilingual abilities and telecommunication competence to surpass sales targets by over 100%, demonstrating exceptional multitasking and team leadership capabilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clerk of the Court
Maricopa County Superior Court
2023.09 - Current
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Processed legal documentation accurately and efficiently, minimizing errors and preventing potential delays in case proceedings.
- Maintained strict confidentiality with sensitive information, safeguarding the integrity of the judicial system.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Trained new employees on proper filing procedures and record-keeping practices to maintain consistency across departments.
- Contributed to a positive work environment through courteous interactions with colleagues, attorneys, litigants, and other stakeholders.
Auto Sales Consultant
San Tan Ford
2021.07 - 2023.04
- Drove team revenue totals by bringing in top sales numbers.
- Maximized showroom appeal by organizing attractive displays featuring new models or special promotions as needed.
- Supported dealership growth by consistently meeting or exceeding performance metrics and contributing to overall team success.
- Conducted comprehensive vehicle presentations to educate potential buyers on key features, benefits, and specifications.
- Accompanied customers and demonstrated performance features on test drives.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Developed strong rapport with clients through effective communication and active listening skills.
Service Advisor
Onsite Truck & Equipment Repair
2020.05 - 2021.07
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
Phone Sales Representative
Verizon Authorized Retailer - Victra
2019.03 - 2020.10
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Troubleshot problems for callers and helped independently resolve common issues.
- Collaborated with team members to share best practices, enhancing overall team performance.
- Exceeded monthly sales targets consistently by implementing strategic selling techniques.
- Developed persuasive presentations for prospective clients, showcasing product features and benefits compellingly.
- Built relationships with customers using strong persuasion and active listening skills.
- Informed current and prospective customers of promotions and new or upgraded products.
Education
No Degree - Business Communications
Maricopa Community Colleges - Mesa Community College
Mesa, AZHigh School Diploma -
Mesa High School
Mesa, AZ05.2018
Skills
- Bilingual
- Time Management
- Telecommunication Competence
- Paperwork & Organizational Skills
- Team Leadership Skills
- Excellent Communication Skills
- Filing & Group Management
- Strong Organization
- Multitasking Abilities
- Self Motivation
- Goal-Oriented
Certification
- First Aid, Health, And Safety NFHS/American Red Cross Online Version (08/01/2024)
- Concussion in Sports (07/24/2024)
- Sportsmanship (08/02/2024)
Timeline
Clerk of the Court
Maricopa County Superior Court
2023.09 - Current
Auto Sales Consultant
San Tan Ford
2021.07 - 2023.04
Service Advisor
Onsite Truck & Equipment Repair
2020.05 - 2021.07
Phone Sales Representative
Verizon Authorized Retailer - Victra
2019.03 - 2020.10
No Degree - Business Communications
Maricopa Community Colleges - Mesa Community College
High School Diploma -
Mesa High School
- First Aid, Health, And Safety NFHS/American Red Cross Online Version (08/01/2024)
- Concussion in Sports (07/24/2024)
- Sportsmanship (08/02/2024)
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