Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Christopher Robinson

Mesa

Summary

Experienced Project Manager in the AV industry, focusing on operational efficiency, budget management, and resource optimization for successful project outcomes. Proficient in AV systems procurement, vendor coordination, and project scheduling. Skilled in leading diverse teams, solving technical issues, and overseeing projects from start to finish. Known for hands-on leadership and delivering top-notch results in customer-centric environments.

Overview

13
13
years of professional experience

Work History

AUDIO VISUAL PROJECT MANAGER

Conference Technologies Inc.
07.2023 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

NALA REGIONAL DEPLOYMENT LEAD

PayPal
01.2015 - 01.2023
  • Obtain pricing for deployment of Video Conferencing and Audio/Visual Rooms
  • Coordinate with vendors to arrange implementation of new rooms.
  • Track deployment schedule.
  • Ensure projects meet deadlines.
  • Setup and run meetings with to sync up various vendors.

SUBJECT MATTER EXPERT - PLANET

Video Conference Service Desk
01.2012 - 01.2015
  • Company Overview: (EBAY/PAYPAL)
  • Perform Quality assurance for newly deployed rooms
  • Train new hire L1 Video Conference Technicians
  • Create new policy and procedures for the VC team
  • Identify and troubleshoot VC issues
  • Manage health checks for 800+ VC enabled rooms.
  • Provide VC assistance to VP level executives.
  • Manage a virtual database for VC rooms.
  • Create procedure for projects requiring system change.
  • In depth testing of new equipment being deployed
  • Work with vendors to ensure repairs are done correctly.
  • Traveled to train new hires.
  • Manage documentation of projects, and various quality assurance processes.
  • (EBAY/PAYPAL)

Education

High school Diploma -

Gilbert High School
Gilbert, AZ
01.2007

Skills

  • Project Management
  • Project Scheduling
  • Client Relations
  • Staff training and motivation
  • Advanced understanding of MTR, Poly, Logitech, Crestron & Tesira
  • Scope Management
  • Detail Oriented
  • Systems implementation
  • Systems installation, configuration, and upgrading
  • Technical support
  • Microsoft office suite expert
  • Quality control and assurance

Timeline

AUDIO VISUAL PROJECT MANAGER

Conference Technologies Inc.
07.2023 - Current

NALA REGIONAL DEPLOYMENT LEAD

PayPal
01.2015 - 01.2023

SUBJECT MATTER EXPERT - PLANET

Video Conference Service Desk
01.2012 - 01.2015

High school Diploma -

Gilbert High School
Christopher Robinson