CHRISTOPHER STANLEY
San Tan Valley
Summary
Dynamic server supervisor with a proven track record at Bertuccis and The Friendly Toast Restaurant, excelling in guest satisfaction and staff training. Leveraged extensive menu knowledge and effective upselling techniques to enhance dining experiences. Committed to maintaining high service standards and ensuring smooth restaurant operations while fostering a positive team environment.
Overview
10
10
years of professional experience
Work History
Server
The Friendly Toast
Boston
01.2022 - 09.2025
- Assisted guests with menu selections and provided recommendations.
- Delivered food and beverages promptly to ensure customer satisfaction.
- Handled customer inquiries and resolved concerns to enhance dining experience.
- Trained new servers on restaurant protocols and service standards effectively.
Server Supervisor
Bertuccis Restaurant
Boston
11.2015 - 01.2022
- Supervised dining room operations to ensure smooth service and guest satisfaction.
- Trained new servers on menu knowledge and service standards for optimal performance.
- Resolved customer complaints promptly to enhance dining experiences at the restaurant.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Managed cash register transactions accurately and efficiently.
- Monitored dining room activities to ensure customer satisfaction.
Education
Culinary Arts
Shawsheen Valley Tech
Billerica, MA06-1996
Skills
- Menu knowledge
- Food service
- Customer inquiries
- Cash register management
- Staff training
- Guest satisfaction
- Restaurant operations
- Food safety
- Effective customer upselling
- Special dietary requirements
- Service standards
- Attention to detail
- Item promotion
- Safe food handling
- Suggestive selling
- Supply restocking
- Beverage preparation
- Guest seating
Affiliations
- Nature and fitness lover . Always taking time daily to be outdoors. I am also a crafter who enjoys painting
Timeline
Server
The Friendly Toast
01.2022 - 09.2025
Server Supervisor
Bertuccis Restaurant
11.2015 - 01.2022
Culinary Arts
Shawsheen Valley Tech