Dynamic Lead Medical Assistant at ABC Children Eye Specialists with a proven track record in staff training and effective communication. Expert in appointment scheduling and inventory management, ensuring optimal patient care and operational efficiency. Successfully onboarded new staff, enhancing team performance and service performance.
Overview
7
7
years of professional experience
Work History
Lead Medical Assistant
ABC Children Eye Specialists
Phoenix
04.2023 - Current
Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Ensured that all medical supplies were adequately stocked in the examination rooms.
Maintained accurate records of test results, diagnoses and treatments given to each patient.
Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
Conducted onboarding sessions to orientate new staff members about company policies and procedures.
Shop Owner
A Plus Tires
Loving
03.2018 - 07.2021
Handled customer inquiries, complaints, and returns professionally.
Updated point-of-sale systems with accurate product information.
Monitored financial objectives and prepared budgets, including scheduling expenditures, and analyzing variances.
Aligned wheels using special alignment equipment and wheel-balancing machines.
Maintained inventory levels by ordering stock as needed.
Trained and guided employees on correct methods for performing different repairs and maintenance services.
Ophthalmic Technician/Scribe at Florida Eye Specialists and Cataract InstituteOphthalmic Technician/Scribe at Florida Eye Specialists and Cataract Institute
USAF Instructor, English Teacher-Bible Teacher at USAF, Clarion University, Evangelical ChurchUSAF Instructor, English Teacher-Bible Teacher at USAF, Clarion University, Evangelical Church