CHRISTOS TOUNTAS
Scottsdale
Summary
Hardworking individual with excellent team building, management, and communication skills. Hands on experience with sales, payment processes, and customer service. Strong communicator, team player and eager to learn new processes to support overall organizational success. Visionary and decisive leader with a clear understanding of complex business needs. Proactive individual with strong drive and passion for both personal and team success. An unwavering commitment to achieving and exceeding objectives. Ambitious and results-oriented worker who brings a young, modem mind to table.
Overview
12
12
years of professional experience
Work History
Baseball Instructor
Self-employeed
05.2024 - Current
- Infield and hitting coach for classes high school-college
- Instruct and demonstrate proper technique
- Modeled appropriate behavior on and off field.
- Created and organized progressive training program for each specific position.
Maitre D'
Maggianos
10.2024 - 03.2025
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
- Spoke clearly and persuasively in positive or negative situations and responded well to questions.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Server
Maggianos
10.2024 - 03.2025
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Baseball - Assistant Coach
University of Saint Katherine
05.2023 - 04.2024
- Supported the head coach in all aspects of the baseball program
- Assisted with player development, recruiting, game preparation, and administrative duties
- Managed program budget, checking funds remaining, spending and money raised
- Coordinated logistics for team travel, ensuring efficient and cost-effective arrangements.
Game Day Management Assistant Manager
University of Saint Katherine
08.2022 - 04.2024
- Managed staff and oversaw various aspects of game day activities
- Developed a system for tracking inventory and ordering supplies as needed
- Maintained high standards for spectator experience and overall event satisfaction
- Created reports on sales trends, inventory levels, and financial data.
Front End Associate
Home Depot
04.2019 - 08.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
Curbside Shopper
Dicks Sporting Goods
02.2020 - 06.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
Instructor/Receptionist
Frozen Ropes/Chicago, IL
01.2013 - 03.2015
- Taught baseball skills to individuals and groups of varying ages and skill levels
- Focused on fundamental techniques, strategy, and game performance enhancement
- Responsible for providing exceptional customer service and administrative support
- Greeted visitors, answered phone calls, handled inquiries, and assisted with various administrative tasks to ensure the smooth operation of the facility
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
Bachelor of Arts - Business Management
University of Saint Katherine
05.2024
Associate of Arts - Business Management
Marymount California University
05.2022
Skills
- Interpersonal and written communication
- Microsoft Office and Outlook proficiency
- Group Leadership
- Spreadsheets proficiency
- Time Management
- Process Flows
- Project Management
- Adaptability
- Data Entry
- Hitting techniques
- Mental toughness
- Safety awareness
Timeline
Maitre D'
Maggianos
10.2024 - 03.2025
Server
Maggianos
10.2024 - 03.2025
Baseball Instructor
Self-employeed
05.2024 - Current
Baseball - Assistant Coach
University of Saint Katherine
05.2023 - 04.2024
Game Day Management Assistant Manager
University of Saint Katherine
08.2022 - 04.2024
Curbside Shopper
Dicks Sporting Goods
02.2020 - 06.2020
Front End Associate
Home Depot
04.2019 - 08.2020
Instructor/Receptionist
Frozen Ropes/Chicago, IL
01.2013 - 03.2015
Associate of Arts - Business Management
Marymount California University
Bachelor of Arts - Business Management
University of Saint Katherine
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