Chuck Holland
Payson
Summary
Dynamic On Air Personality with KMOG Radio, recognized for boosting listener engagement through innovative show segments and exceptional communication skills. Proven ability to mentor staff and enhance public relations, while crafting compelling scripts that resonate with audiences. Adept in audio editing and quick thinking, driving overall station success.
Overview
26
26
years of professional experience
Work History
On Air Personality
KMOG Radio
10.2019 - Current
- Ensured compliance with FCC regulations during all live broadcasts, maintaining ethical standards in broadcasting practices.
- Cultivated a loyal listener base by consistently providing engaging, relevant, and timely information.
- Contributed to the overall success of the station by mentoring junior staff members in on-air techniques and presentation skills.
- Enhanced listener engagement by delivering articulate, informative, and entertaining presentations onair.
- Boosted ratings through the development and implementation of innovative show segments and themes.
- Promoted station events and initiatives in the community, representing the brand professionally and positively to strengthen public relations efforts.
- Participated in community events as a station representative, fostering positive relationships between the station and local organizations.
- Crafted original scripts for commercial and promotional spots, advertising radio station sponsors.
Dealership Service Manager
Lashers Elk Grove Dodge
03.1999 - 06.2017
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Implemented strategies to increase customer service satisfaction ratings.
Education
Gold Certified Service Manager 10 Years - Service Management, Warranty Repairs
Chrysler Performance Institute
San Francisco, CAAssociate of Arts - Broadcast Communications, Copywriting
Columbia Broadcasting
San Jose, CA04-1982
Skills
- Quick thinking
- Exceptional communication
- Audience engagement
- Script writing
- Audio editing
- Soundboard operation
- Content development
- Copywriting
Timeline
On Air Personality
KMOG Radio
10.2019 - Current
Dealership Service Manager
Lashers Elk Grove Dodge
03.1999 - 06.2017
Gold Certified Service Manager 10 Years - Service Management, Warranty Repairs
Chrysler Performance Institute
Associate of Arts - Broadcast Communications, Copywriting
Columbia Broadcasting
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