Ciara Tallman
Page
Summary
Professional with strong skills in customer service and administrative tasks, ready to excel in pivotal role. Known for effective communication, adaptability, and reliability in fast-paced environments. Capable of managing front desk operations, coordinating with team members, and delivering results that enhance guest experiences. Proven ability to handle multitasking, problem-solving, and maintaining welcoming atmosphere.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Aramark
04.2021 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Maintained clean and organized front desk areas to uphold polished company image.
- Supported sales efforts through upselling rooms, amenities, or special packages when appropriate.
Hostess
Sunset 89
08.2023 - 10.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
High School Diploma -
Page High School
Page, AZ05-2024
Skills
- Customer service
- Guest services
- Problem-solving skills
- Cash handling
- Oral and written communications
- Administrative skills
- Front office support
- Lobby oversight
Timeline
Hostess
Sunset 89
08.2023 - 10.2024
Front Desk Agent
Aramark
04.2021 - Current
High School Diploma -
Page High School
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