Ciena Chirello
Helpful Hands Home Care
Flagstaff
4
years of professional experience
Dedicated front of house professional with over 2 years of experience in fast-paced restaurant environments. Expertise in interpersonal communication enhances guest satisfaction and personalization. Experience in exceptional caregiving supports a strong ability to multitask and maintain composure under pressure, ensuring smooth operations across all areas.
Work History
Caregiver
2 Months- Assisted 5 clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans in collaboration with families and medical staff.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Provided companionship, enhancing emotional support for clients in need of social interaction.
Server
7 Months- Delivered exceptional customer service, boosting guest satisfaction ratings.
- Provided personalized customer service, ensuring repeat patronage.
- Upsold menu items, increasing average check size and enhancing guest experience.
- Executed tasks efficiently during busy shifts. and accurately during peak shifts.
- Ensured cleanliness of dining area for guest comfort. and organization of dining area and utensils, promoting a welcoming environment.
Front of House Employee
2 Years- Managed dining room flow as a hostess, ensuring smooth seating and service transitions.
- Greeted customers warmly, enhancing their dining experience with menu insights.
- Processed 20+ phone and walk-in orders per shift, ensuring accuracy and timely service.
- Handled cash register transactions securely, maintaining accuracy and accountability.
- Addressed customer inquiries and issues promptly, enhancing overall dining satisfaction.
- Maintained cleanliness of dining and kitchen areas, ensuring a welcoming atmosphere.
- Assisted in training new staff on service protocols.
Education
Bachelor of Science - Nursing
- Dean's List
High School Diploma
Skills
Personalized care
Hospitality expertise
Issue resolution
Time management
Patient care
Complaint resolution
POS expertise
Respectful and compassionate
Timeline
Caregiver
Helpful Hands Home Care
05.2026 - 07.2026Read More
Server
Pita Jungle
01.2024 - 08.2024Read More
Front of House Employee
Pita Jungle
08.2022 - 08.2024Read More
ARIZONA COLLEGE PREP HIGH SCHOOL
High School Diploma
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NORTHERN ARIZONA UNIVERSITY
Bachelor of Science from Nursing
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