Cienna Kelly
Tucson
Summary
Dynamic, results-oriented professional with extensive expertise in customer service at In-N-Out Burger and Pour Behavior. Demonstrated proficiency in cash handling and inventory management, bolstered by exceptional team collaboration skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Store Assocoiate
In-N-Out Burger
Yuma
10.2024 - Current
- Operated the cash register and processed transactions with accuracy.
- Assisted customers with product inquiries and store navigation.
- Delivered excellent customer service with professional, friendly support.
- Provided product recommendations to enhance the shopping experience.
- Maintained store cleanliness, and organized merchandise displays.
- Restocked and replenished inventory to ensure product availability.
- Performed opening and closing procedures efficiently.
- Collaborated with team members to support smooth store operations.
Hostess
Pour Behavior
Yuma
05.2024 - 10.2024
- Greeted and seated guests promptly in a high-volume restaurant setting.
- Managed reservations, waitlists, and seating to optimize table turnover.
- Collaborated with servers to ensure smooth, efficient guest experiences.
- Trained new hosts on procedures and customer service best practices.
- Handled phone inquiries, scheduled reservations, and recorded takeout orders.
- Maintained a welcoming atmosphere through friendly guest interactions.
- I supported the team during peak hours to maintain service flow.
Education
High School Diploma -
Gila Ridge High School
Yuma, AZ05-2025
Some College (No Degree) -
University of Arizona
Tucson, AZSkills
- Customer service and support
- Cash handling and inventory management
- Team collaboration and guest relations
- Time management
Certification
- Food Safety Certification
- OSHA 10
Accomplishments
- A-Team 2021-2025
- Cross Country Captain 2025
- Wrestling Girls Captain 2025
Affiliations
- Cross Country (2021-2025)
- Wrestling (2022-2025)
- National Honor Society
References
References available upon request.
Timeline
Store Assocoiate
In-N-Out Burger
10.2024 - Current
Hostess
Pour Behavior
05.2024 - 10.2024
High School Diploma -
Gila Ridge High School
Some College (No Degree) -
University of Arizona
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