Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ciera Williams

Phoenix

Summary

Dynamic Store Manager with over four years of experience in retail operations. Skilled in implementing effective strategies to enhance sales and customer satisfaction while leading and training high-performing teams.

Overview

6
6
years of professional experience

Work History

Store Manager

Betr Bowl by Pet Planet
05.2024 - Current
  • Implemented training programs and strategies to empower staff, ensuring exceptional service and expertise in holistic animal nutrition.
  • Monitored and analyzed inventory levels to support supply chain effectiveness.
  • Monitored cash flow and reconciled accounts to maintain financial stability and facilitate informed decision-making.
  • Facilitated collaborative discussions to develop innovative solutions for complex problems.

Store Manager

My Pet Market
12.2022 - 05.2024
  • Utilized POS systems to track sales data, analyze trends and generate reports for informed decision making
  • Implemented effective strategies to drive sales growth and achieve revenue targets.
  • Oversaw all store operations including sales, customer service, staff supervision and inventory management.
  • Developed and maintained strong relationships with customers, ensuring high levels of satisfaction.

Fashion Photographer

The RealReal
01.2022 - 11.2022
  • Captured high-quality images for luxury fashion items to enhance online listings.
  • Collaborated with stylists to create visually compelling product presentations.
  • Utilized advanced photographic equipment and editing software to ensure image consistency.
  • Conducted photo shoots in various settings, adapting quickly to changing environments and lighting conditions.

Office and Billing Assistant

Viva You Counseling and Consulting
01.2021 - 01.2022
  • Processed client billing statements, ensuring accuracy and timely distribution.
  • Managed accounts receivable, maintaining organized records for financial tracking.
  • Collaborated with team members to streamline invoicing procedures, improving workflow efficiency.
  • Assisted in reconciling discrepancies in billing reports, enhancing overall consistency.

Education

GED -

Arizona High School Equivalency
Phoenix, AZ
06.2021

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Shift scheduling
  • Employee training
  • Store merchandising
  • Team leadership
  • Cash management
  • Sales expertise

Timeline

Store Manager

Betr Bowl by Pet Planet
05.2024 - Current

Store Manager

My Pet Market
12.2022 - 05.2024

Fashion Photographer

The RealReal
01.2022 - 11.2022

Office and Billing Assistant

Viva You Counseling and Consulting
01.2021 - 01.2022

GED -

Arizona High School Equivalency
Ciera Williams