Cierra Witham
Flagstaff,AZ
Summary
- 3+ years of customer service experience
- Proficient in Excel, Microsoft Teams, and other computer programs
- Academic experience in global and domestic management, finance, and economics
- Excellent communication skills with a talent for building relationships
Overview
1
1
year of professional experience
Work History
Part-Time Student Bus Driver
Northern Arizona University
06.2025 - Current
- Safely operated passenger buses in compliance with traffic laws, transportation regulations, and company safety standards.
- Provided excellent customer service, ensuring passengers felt welcome, informed, and secure during trips.
- Conducted pre-trips and post-trip inspections, documenting and reporting any mechanical or safety issues promptly.
- Completed an extensive CDL training program, demonstrating a commitment to safety, professional standards, and continuous learning.
Golf Shop Attendant (Seasonal Position)
Pinewood Country Club
04.2025 - 11.2025
- Experience in assisting and managing events with 100+ guests, such as golf tournaments and banquets
- Successfully communicated with customers to ensure the highest quality of service
- Executed cash handling, handled difficult Point of Sale (POS) and other technological systems, and multitasked in high-volume settings with efficiency
Education
Some College (No Degree) - Business Management, Aerospace Studies
Northern Arizona University
Flagstaff, AZSkills
- Customer service
- Safe driving
- Point of Sale operation
- Event management
- Communication with customers
- Team collaboration
Timeline
Part-Time Student Bus Driver
Northern Arizona University
06.2025 - Current
Golf Shop Attendant (Seasonal Position)
Pinewood Country Club
04.2025 - 11.2025
Some College (No Degree) - Business Management, Aerospace Studies
Northern Arizona University
RELEVANT COURSEWORK & CERTIFICATIONS
Northern Arizona University, Flagstaff AZ
- Information Systems Management (ISM120, 360)
- Managing, Organizing, and leading (MGT300)
- International Management (MGT405)
Commercial Driver’s License (CDL), Class B – State of Arizona
- Passenger Endorsement (P) and Air Brake Endorsement