Cindy Carter
Parker
Summary
Resourceful Branch Operations Coordinator known for high productivity and efficient task completion. Specialized skills include workflow optimization, regulatory compliance, and customer service management. Excel in teamwork, problem-solving, and adaptability, ensuring smooth branch operations and positive client experiences.
Overview
1
1
Language
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Branch Operations Coordinator
Wells Fargo
Parker
04.2023 - Current
- Coordinate daily branch operations to ensure smooth workflow and efficiency.
- Manage scheduling for staff to optimize coverage and service levels.
- Assist in training new employees on operational procedures and customer service standards.
- Educate and connect customers to technology and share the value of mobile banking options
- Identify potential fraud/risky accounts and take appropriate action to prevent loss
- Handle cash transactions accurately during daily operations.
- Exercise judgment, raise questions to management, and adhere to policy guidelines
Senior Associate
State Of Arizona Department Of Transportation
Parker
04.2023 - 04.2023
- Document Validation: Examining, processing, and verifying sensitive documents (e.g., passports, birth certificates, proofs of residence) for REAL ID and standard licensing.
- Database Management: Updating and querying computer records to review driving eligibility, citations, or reinstatement rights.
- Customer Assistance: Helping the public with titling, registering vehicles, and administering written and vision tests.
- Revenue Collection: Processing payments, recording transactions, and reconciling cash drawers.
Education
CNA - Nursing
Palo Verde College
Blythe, CA 08.2020 - 07.2022
Skills
- Operations coordination
- Operational compliance
- Compliance monitoring
- Cash handling
- Risk assessment
- Scheduling management
- Training development
- Problem solving
- Effective communication
- Professional integrity
Languages
Spanish
Native/ Bilingual
Timeline
Branch Operations Coordinator
Wells Fargo
04.2023 - Current
Senior Associate
State Of Arizona Department Of Transportation
04.2023 - 04.2023
CNA - Nursing
Palo Verde College
08.2020 - 07.2022