Cinnamon Johnson
Glendale
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager
Sally Beauty
Las Vegas
03.2023 - Current
- Supervised daily store operations and maintained inventory levels.
- Trained staff on product knowledge and customer service techniques.
- Ensured compliance with company policies and retail standards.
- Managed employee schedules to optimize staffing and service efficiency.
- Assisted in implementing promotional strategies to enhance sales.
- Coordinated team meetings to discuss goals and performance feedback.
- Monitored staff performance and addressed issues.
Assistant Manager
Scrubs & Beyond
Las Vegas
10.2022 - 03.2023
- Assist customers with exceptional service during their buying experience
- Day to day awareness on monthly goals and budgeting
Assistant Manager
Lane Bryant
Las Vegas
05.2016 - 10.2022
- Opened and closed the store at the beginning and end of shifts
- Uphold a high standard of customer service
- Managed daily reports of transactions
- Assisted in managing daily store operations and staff scheduling.
- Coordinated inventory management to ensure product availability.
Assistant Manager
Kay Jewelers
Seattle
04.2019 - 10.2019
- Assist customers in there buying experience of fine jewelry
- Coach staff of daily promotions and company focuses
Manager on Duty
13 Coins
Seattle
12.2010 - 10.2011
- Supervised daily operations and ensured compliance with safety standards.
- Managed staff schedules and coordinated shift coverage effectively.
- Assisted in training new employees on operational procedures.
- Conducted inventory checks and managed supplies for efficient operations.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Implemented operational changes to improve workflow efficiency.
- Collaborated with team members to achieve service goals consistently.
Hair Stylist
Regis Hair Salon
Seattle
- Creating a relaxing friendly and clean environment for customers
- Do weekly inventory orders to make sure salon had daily supplies
Breakfast Manager
Doubletree City Center
Spokane
- Oversee day to day operations of Shutter Café
- Manage and schedule a staff of 13 employees
- Manager gift shop: responsible for keeping stocked and maximizing profit
- Hire new staff
- Control food and labor cost
Front Desk Agent
- Resolve guest requests and complaints
- Answer and distribute calls for ten line phone system
Day Restaurant Manager
Five Mile Pizza
Spokane
- Weekly, daily and monthly food ordering
- Schedule staff according to volume of business
Education
High School Diploma -
Harmon High School
Kansas City, KSSkills
- Inventory management
- Sales promotion
- Staff training
- Customer service
- Budget management
- Employee scheduling
- Effective communication
- Leadership development
Certification
- Driver's License
- Cosmetology License
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Information - Skills And Qualifications
Team oriented customer service professional. Excellent customer service, inter-personal skills, and team player. Have the ability to work at all levels of an organization, troubleshooting and problem-solving abilities.
Timeline
Manager
Sally Beauty
03.2023 - Current
Assistant Manager
Scrubs & Beyond
10.2022 - 03.2023
Assistant Manager
Kay Jewelers
04.2019 - 10.2019
Assistant Manager
Lane Bryant
05.2016 - 10.2022
Manager on Duty
13 Coins
12.2010 - 10.2011
Hair Stylist
Regis Hair Salon
Breakfast Manager
Doubletree City Center
Front Desk Agent
Day Restaurant Manager
Five Mile Pizza
High School Diploma -
Harmon High School