
Dynamic professional with extensive experience in fine-dining settings. Proven skills in staff supervision and fostering member relationships, leading to consistently organized dining experiences and exceptional customer service.
Achieved exceptional member satisfaction through effective management of daily operations at two dining venues in a private golf club. Enhanced operational success by managing staffing schedules, inventory, and support for banquets, weddings, tournaments, and club events. Fostered strong member relationships through hands-on leadership, resulting in a consistently organized and welcoming dining experience.
Managed beverage service operations for members and guests at a prestigious member-owned golf club in Iowa. Coordinated preparation and stocking of the beverage cart prior to each shift while overseeing inventory levels throughout the day. Cultivated strong relationships with regular members and effectively processed transactions to promote food and beverage offerings.
Oversaw operations at a prestigious private golf club serving elite clientele including professional athletes and executives. Delivered personalized service through efficient management of beverage cart and snack shack.
Fostered strong relationships with members through daily engagements, proactively identifying preferences and delivering exceptional service. Oversaw beverage cart inventory management, preparing the cart for shifts while ensuring transaction accuracy and a tidy workspace. Championed food and beverage promotions, resulting in elevated sales and a superior member experience.
Directed daily bar operations as lead pool bartender at age 18. Cultivated a high standard of guest service and streamlined beverage program efficiency. Coordinated beverage cart services during golf tournaments, ensuring timely and attentive service to golfers.
I consistently increased beverage sales by engaging with guests, recommending products, and upselling premium beverages while maintaining an efficient pace of service. I was also entrusted with training new beverage cart attendants during practice tournament days, teaching service standards, point-of-sale procedures, inventory management, and techniques for delivering a welcoming guest experience.