Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clarissa Perez

Tucson

Summary

Accurate professional performs all aspects of medical billing, including coding, charge entry, transmission, correction, and resubmission. Brings several years of experience in working hand-in-hand with front office to validate proper information for claims processing. Detail-oriented and helpful professional with expertise in resolving billing issues and reviewing claim denials.

Overview

8
8
years of professional experience
2014
2014
years of post-secondary education

Work History

Medical Coding and Billing Specialist

Integra Connect
Tucson
05.2024 - Current
  • Processed patient medical records for accurate coding and billing.
  • Reviewed insurance claims for compliance with company policies.
  • Managed patient billing inquiries and resolved issues promptly.

Patient Care Coordinator

Banner Healthcare
06.2020 - 11.2024
  • Managed patient inquiries and resolved concerns in a timely manner.
  • Scheduled appointments for patients and coordinated follow-up visits as needed.
  • Assisted patients with insurance verification and financial assistance applications.

Subject Matter Expert

Alorica
06.2020 - 10.2022
  • Delivered expert guidance on customer service best practices and operational procedures.
  • Assisted in the implementation of quality assurance programs across departments.
  • Offered one-on-one support for team members and managers to drive continuous improvement.

Quality Assurance Analyst

Comcast
09.2017 - 10.2017
  • Conducted software testing to identify defects and ensure quality standards.
  • Collaborated with development teams to define testing requirements and strategies.
  • Created detailed test plans and cases based on functional specifications.

Education

Pueblo Magnet High School

Skills

  • Medical coding
  • Billing procedures
  • Compliance review
  • Claim processing

Timeline

Medical Coding and Billing Specialist

Integra Connect
05.2024 - Current

Patient Care Coordinator

Banner Healthcare
06.2020 - 11.2024

Subject Matter Expert

Alorica
06.2020 - 10.2022

Quality Assurance Analyst

Comcast
09.2017 - 10.2017

Pueblo Magnet High School
Clarissa Perez