Claude Awemo
Abu Dhabi
Summary
Highly-qualified Housekeeping Supervisor offering 3years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
4
4
years of professional experience
Work History
Cleaning Supervisor
Yousof Azabi
01.2022 - Current
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Trained and mentored all new personnel to maximize quality of service and performance.
Cleaning Team Leader
Supperway Cleaning Services
02.2021 - 11.2023
- Led team in consistently outperforming set targets while also maintaining excellent client feedback and retention rates, establishing the team''s reputation for excellence.
- Promoted team collaboration through open communication channels and fostering a positive work atmosphere.
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
- Reduced employee turnover with effective hiring, training, and ongoing performance management of cleaning staff.
- Enhanced client satisfaction through consistent high-quality service delivery and attention to detail.
- Facilitated cross-training opportunities among team members, promoting versatility in skillsets and improving overall capabilities of the group.
Education
Cisco Certified Associate (CCNA) - IT Support Specialist
HighQ Institution
Abu Dhabi, United Arab Emirates05.2023
Diploma - Computer Networking
Laurate Business College
Cameroon07.2016
High School Diploma -
Nacho Comprehensive High School
Cameroon07.2013
Skills
- Health and safety
- Invoicing
- Chemical Handling
- Client Relations
- Cleaning techniques
- Safety Protocols
Timeline
Cleaning Supervisor
Yousof Azabi
01.2022 - Current
Cleaning Team Leader
Supperway Cleaning Services
02.2021 - 11.2023
Cisco Certified Associate (CCNA) - IT Support Specialist
HighQ Institution
Diploma - Computer Networking
Laurate Business College
High School Diploma -
Nacho Comprehensive High School
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