Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Claudia Campa Felix

Mesa,Mesa

Summary

Diligent Shift Leader at Panda Express with a proven excellent history of 4 years experience handling cash, with accurate registers, keeping records, and relationship building. Areas of expertise include customer service, problem solving, strong multitasking, and communication skills. Experience using Panda Express POS system. Fluent in Spanish and English.

Overview

4
4
years of professional experience

Work History

Shift Leader

Panda Express
05.2021 - Current
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Completed cash and credit card transactions accurately using POS software.
  • Gathered, organized and input information into digital database.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Implement company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Education

High School Diploma -

Maricopa Community Colleges, Mesa Community College
Mesa, AZ

Skills

  • Verbal and written communication
  • Multitasking and organization
  • Cash handling and management
  • Credit and cash transactions
  • Point-of-sale system
  • Relationship building
  • Customer service
  • Strategic thinking

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Shift Leader

Panda Express
05.2021 - Current

High School Diploma -

Maricopa Community Colleges, Mesa Community College

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Claudia Campa Felix