Claudia Valenzuela
Apache Junction
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
24
24
years of professional experience
Work History
Shift Supervisor Rx
CVS Pharmacy, Retail
Gilbert
11.2022 - Current
- Ensured compliance with safety regulations, company guidelines, and labor laws.
- Conducted regular inventory checks to identify discrepancies between actual stock levels and system records.
- Administered payroll functions such as calculating hours worked, assigning shifts, approving time-off requests.
- Identified areas of improvement within the store's operations and implemented corrective measures when necessary.
- Trained new personnel on store policies, procedures, and processes.
- Addressed customer concerns promptly and professionally.
Caregiver
Self-Employed
Apache Junction
01.2010 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Helped clients manage money, pay bills and shop for groceries or personal items.
Team Lead/Cashier/Sales Associate
Payless Shoe Source
Mesa
02.2004 - 03.2005
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Identified stock imperfections, assigned grades and noted production concerns based on regular inspections.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Cashier
Toys"R"Us
Mesa
10.2003 - 01.2004
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
Cashier/Sale Associate
Toys"R"Us
Mesa
11.2002 - 02.2003
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
Assistant Manager/Cashier
Captain D's Seafood
Mesa
04.2001 - 05.2002
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
GED -
Southeastern High School
08-2022
Skills
- Respectful and Compassionate
- Personal Service
- Grocery Shopping
- Stockroom Upkeep
- Cash Handling
- Customer Service
- Inventory management
- Employee training
- Pharmacy knowledge
- Fill orders
- Attention to detail
- Supply management
Languages
4
Timeline
Shift Supervisor Rx
CVS Pharmacy, Retail
11.2022 - Current
Caregiver
Self-Employed
01.2010 - Current
Team Lead/Cashier/Sales Associate
Payless Shoe Source
02.2004 - 03.2005
Cashier
Toys"R"Us
10.2003 - 01.2004
Cashier/Sale Associate
Toys"R"Us
11.2002 - 02.2003
Assistant Manager/Cashier
Captain D's Seafood
04.2001 - 05.2002
GED -
Southeastern High School