Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Claudia Valenzuela Cota

Phoenix

Summary

Dynamic and results-driven professional with extensive experience in customer service. At Dollar General, I enhanced team productivity and ensured compliance with policies. Proficient in cleaning and sanitization, I excel in fostering teamwork and delivering quality assurance, consistently achieving high standards in fast-paced environments. Fluent in Spanish.

Overview

10
10
years of professional experience

Work History

House Cleaner

DYH Restoration
10.2023 - Current
  • Learned and adhered to safety protocols for efficient cleaning operations.
  • Utilized cleaning tools and supplies effectively to maintain high standards of cleanliness.
  • Assisted in organizing cleaning schedules to ensure timely completion of tasks.
  • Collaborated with team members to streamline cleaning processes and enhance productivity.

Lead Key Holder

Dollar General Store
02.2018 - 02.2021
  • Supervised daily store operations, ensuring compliance with company policies and procedures.
  • Trained and mentored new staff on customer service standards and operational processes.
  • Managed cash handling procedures, including deposits and register reconciliation.
  • Organized merchandise displays to enhance product visibility and drive sales.
  • Assisted in inventory management, conducting regular stock counts to maintain accuracy.
  • Addressed customer inquiries and resolved issues promptly to ensure satisfaction.

Cashier Team Lead

Chipotle Restaurant
11.2015 - 01.2018
  • Supervised daily operations, ensuring seamless transaction processes and exceptional customer service.
  • Trained and mentored new cashiers, fostering a collaborative team environment.
  • Managed cash handling procedures, maintaining accuracy in register reconciliations.
  • Implemented efficient workflow strategies to enhance productivity during peak hours.

Education

High School Diploma -

South Pointe Highschool
Phoenix, AZ
05-2015

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • FLUENT IN Spanish
  • Quality assurance
  • Payment collection
  • Teamwork

Languages

Spanish
Native or Bilingual

Timeline

House Cleaner

DYH Restoration
10.2023 - Current

Lead Key Holder

Dollar General Store
02.2018 - 02.2021

Cashier Team Lead

Chipotle Restaurant
11.2015 - 01.2018

High School Diploma -

South Pointe Highschool

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Claudia Valenzuela Cota