Cody Merrell
Florence
Summary
Hardworking Technician bringing experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation, auto mechanic and safety measures.
Overview
3
3
years of professional experience
Work History
Service Technician
Circle K Stores
06.2023 - 07.2024
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Evaluated systems according to predetermined checklist and noted issues.
- Installed new equipment and explained operation and routine maintenance protocols to managers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Assisted training end users on proper use of hardware and software to deliver excellent customer service.
- Installed, configured and upgraded computer systems and peripherals to perform better and minimize security threats.
- Diagnosed and repaired hardware, software and network issues to mitigate disturbances.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
OGP
Walmart
08.2022 - 07.2023
- Developed strong organizational and communication skills.
- Delivered services to customers within specific timeframes.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed strong communication and organizational skills through working on group projects.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Proven ability to develop and implement creative solutions to complex problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to learn quickly and adapt to new situations.
OGP
Walmart
06.2021 - 08.2022
- Developed strong organizational and communication skills.
- Delivered services to customers within specific timeframes.
- Excellent communication skills, both verbal and written.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Proven ability to develop and implement creative solutions to complex problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
Education
Empire CAT - Heavy Equipment Mechanic
Maricopa Community Colleges, Mesa Community College
Mesa, AZHigh School Diploma -
Snowflake High School
Snowflake, AZ05.2022
NAVIT- Auto Mechanics
Northern Pioneer College
Show Low, AZ05.2022
Skills
- Work Documentation
- Preventive Maintenance
- Customer Service
- Equipment Troubleshooting
- Quality Assurance
- Time tracking
- Heavy Lifting
- Power tool proficiency
- Analytical Thinking
- Scheduling and Coordination
- Troubleshooting skills
- Attention to Detail
- Installation and Repair
- Work with Minimal Supervision
- Flexible and Adaptable
- Hand tool expertise
- Troubleshooting ability
- Professional and Courteous
- Mechanical abilities
- Equipment Demonstration
- Diagnostics skill
- Punctual and Reliable
- Diagnostic Testing
- Hand tool knowledge
- Equipment Inspection
- Problem and Issue Resolution
- Valid Driver's License
- Safety Procedures Adherence
- Diagnostics skill
- Punctual and Reliable
- Diagnostic Testing
- Hand tool knowledge
- Equipment Inspection
- Problem and Issue Resolution
- Valid Driver's License
- Safety Procedures Adherence
Timeline
Service Technician
Circle K Stores
06.2023 - 07.2024
OGP
Walmart
08.2022 - 07.2023
OGP
Walmart
06.2021 - 08.2022
Empire CAT - Heavy Equipment Mechanic
Maricopa Community Colleges, Mesa Community College
High School Diploma -
Snowflake High School
NAVIT- Auto Mechanics
Northern Pioneer College
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