Cloey Mathews
Mesa
Summary
Motivated certified laser technician passionate about patient care, safety, and results. Adept at building trust with clients, delivering excellent customer service, and supporting practice growth. Brings hands-on experience with advanced aesthetic devices and a strong grounding in front desk operations and sales. Brings a positive attitude, a strong work ethic, and commitment to safety to every client interaction.
Overview
1
1
year of professional experience
Work History
Swim Instructor
Swimhaus Swim School
Gilbert, AZ
05.2025 - Current
- Instructed diverse age groups in swimming techniques and water safety practices.
- Developed personalized lesson plans to meet individual student needs and goals.
- Monitored progress and provided constructive feedback to improve student swimming skills.
- Ensured a safe and engaging learning environment during all swim sessions.
- Created engaging activities and games to foster a fun learning environment and reinforce essential swimming skills.
- Documented observations of each child's performance to identify strengths and weaknesses, tracking progress effectively.
Front Desk Receptionist
Swimhaus Swim School
Gilbert, AZ
05.2025 - Current
- Greeted visitors warmly to ensure a positive first impression of the organization.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed daily front desk operations, ensuring smooth check-in and check-out processes.
- Ensured collection of room deposits, fees, and payments for accurate accounting.
- Coordinated communication between instructors, parents, and administrative staff to enhance operational efficiency.
- Maintained accurate student records in scheduling software to support efficient scheduling of swim classes and events.
Education
Laser Technician And Laser Safety Officer - Aesthetic Laser Technology
National Laser Institute
Scottsdale, AZ07-2026
Skills
- Laser safety protocols
- patient consultation
- Skin analysis
- Treatment planning
- infection control and sanitation
- treatment documentation
- effective communication
- customer service
- attention to detail
- time management
- organization
- team collaboration
- Problem-solving
- Compassionate patient care
Completed comprehensive hands-on training, earning certification as a Certified Laser Technician
Hands-on clinical training included the following devices:
- VirtueRF™ Microneedling
- SkinPen Microneedling
- Candela GentleMax Pro®
- Deka CoolPeel® CO₂ Laser Resurfacing
- Candela Nordlys® Frax 1550 & IPL
- Physiq® Body Contouring System
- DEKA Toro® Tattoo Removal Laser
- V-Form ST™ Skin Tightening
Timeline
Swim Instructor
Swimhaus Swim School
05.2025 - Current
Front Desk Receptionist
Swimhaus Swim School
05.2025 - Current
Laser Technician And Laser Safety Officer - Aesthetic Laser Technology
National Laser Institute