Cody Fernandez
Phoenix
Summary
Dynamic professional with a proven track record, excelling in customer service and teamwork. Enhanced service speed by optimizing workflow during peak hours. Skilled in multitasking and organization, consistently achieving sales goals. Adept at training new team members, fostering a collaborative environment. Recognized for resolving customer issues efficiently, boosting satisfaction by 20%.
Overview
3
3
years of professional experience
Work History
Crew Member
Chipotle
03.2024 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Maintained cleanliness and organization of workspace to ensure a safe environment for team and customers.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed and efficiency.
- Trained new crew members on operational procedures and customer service expectations effectively.
Retail Sales Associate
Goodwill Industries of Central Arizona
08.2022 - 03.2024
- Assisted customers in locating products, enhancing overall shopping experience.
- Processed transactions accurately, handling cash and card payments efficiently.
- Provided product knowledge to customers, aiding informed purchasing decisions.
- Addressed customer inquiries and concerns promptly, fostering positive relationships.
- Collaborated with team members to achieve daily sales goals and objectives.
Education
Bachelor of Science - Biomedical Engineering
Arizona State University
Tempe, AZ05-2028
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Crew Member
Chipotle
03.2024 - Current
Retail Sales Associate
Goodwill Industries of Central Arizona
08.2022 - 03.2024
Bachelor of Science - Biomedical Engineering
Arizona State University