Cody Paterson
Peoria
Summary
I am a highly motivated, reliable, and efficient applicant with 10+ years of customer service experience who is aiming to leverage my skills and passions to successfully start and develop a career at Texas Roadhouse. I am a quick learner who has excellent time management, organizational skills, and interpersonal communication.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Server/Third Key Manager
Texas Roadhouse Restaurant
Phoenix, AZ
05.2021 - 06.2026
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experience.
- Managed order accuracy and timely delivery, contributing to efficient workflow in high-volume environment.
- Trained new staff on menu knowledge and service standards, enhancing team performance and consistency.
- Coordinated with kitchen staff to address special requests, ensuring personalized guest experiences.
Warehouse Specialist
Walmart
Buckeye, AZ
02.2021 - 05.2021
- Developed strategies for improving picking efficiency and accuracy in operations.
- Led cross-functional teams to implement process improvements and reduce waste.
- Monitored performance metrics to identify areas for operational enhancement and cost savings.
- Fostered a collaborative environment by mentoring staff on best practices in warehouse management.
Warehouse Specialist
Walmart
Hope Mills, NC
10.2020 - 02.2021
- Managed inventory control processes to ensure accurate stock levels and timely replenishment.
- Operated warehouse management systems for tracking shipments and optimizing workflows.
- Trained new employees on safety protocols and standard operating procedures.
- Coordinated order fulfillment activities to enhance productivity and reduce delays.
Keyholder Manager/Server
Texas Roadhouse
Sierra Vista & Phoenix
04.2017 - 10.2020
- Responsible for opening/closing the store which included. Cash deposits, scheduling, managing customer traffic, managing engagement, ordering supplies, and overall store operations
- Uphold the company’s mission statement through customer service, communication, and relationship skills while maintaining maximum time efficiency and profitability
Team Member
Whole Foods Market
Scottsdale
08.2018 - 09.2019
- Follows and complies with established procedures, including weights and Measures, health and sanitation, sign integrity, inventory accuracy, and safe work practices
- Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products
Sales Advisor/Product Flow Specialist
Best Buy
Sierra Vista
04.2017 - 02.2018
- Prepares merchandise and displays to ensure customers can see what’s possible and purchase products without delay
- Assists customers with shopping needs and ensures that their needs are met with high satisfaction
Assistant Store Manager
Native Grill and Wings
Sierra Vista
07.2015 - 04.2017
- Delivers and expects team to deliver personalized service to ensure customers are provided with the right experience to meet their needs.
- Effectively leads a diverse workforce by ensuring consistent execution of employee processes including proactive talent sourcing, recruiting, and development.
Education
Buena High School
Sierra Vista, AZ01.2007
Skills
- Organization
- Time Management
- Communication
- Critical Thinking
- Relationship Skills
- Leadership
- Coaching
- Developing
- Problem Solving
- Team Building
- Adaptability
Timeline
Server/Third Key Manager
Texas Roadhouse Restaurant
05.2021 - 06.2026
Warehouse Specialist
Walmart
02.2021 - 05.2021
Warehouse Specialist
Walmart
10.2020 - 02.2021
Team Member
Whole Foods Market
08.2018 - 09.2019
Keyholder Manager/Server
Texas Roadhouse
04.2017 - 10.2020
Sales Advisor/Product Flow Specialist
Best Buy
04.2017 - 02.2018
Assistant Store Manager
Native Grill and Wings
07.2015 - 04.2017
Buena High School