Cole Meza

Worked as a barista in a busy café, preparing coffee and espresso drinks, handling cash and card transactions, and keeping the workspace clean and organized. Built strong relationships with regular customers and helped train new team members. Learned how to stay calm and efficient during rush hours, manage multiple tasks at once, and work well in a team-focused environment.

Greeted and checked in members and guests, managed bookings for spa services and classes, and provided information about memberships and amenities. Handled phone and email inquiries professionally while maintaining a welcoming front desk environment. Worked closely with management and staff to ensure a seamless customer experience, especially during peak hours. Developed strong communication, organization, and problem-solving skills in a high-end, customer-focused setting.