Coleen Bassett
Peoria,AZ
Overview
24
24
years of professional experience
Work History
Top Gun East Coast Manager
Swift Transportation
06.2022 - Current
- Train, coach and develop assigned Top Gun Facilitators.
- Interview and approve selection of candidates to attend the Top Gun program.
- Coordinate and educate terminals, academies, recruiters, and DQ teams regarding Top Gun program for KNX.
- Assist in safety and retention efforts for students during their first year of employment.
- Provide training and coaching to assigned facilitators to ensure compliance with Top Gun program standards.
- Gather sufficient information from available resources (assessments, academy leadership, etc.) to ensure cost effective approach to location assignment of students.
- Analyze data to determine success of training specific to each location, facilitator, and student.
- Recommend and implement changes needed to achieve optimal success of program based on analysis.
- Create and maintain metrics for assigned locations, including reporting.
- Build meaningful relationships of trust with Top Gun drivers, facilitators, and leadership, providing outstanding support to them.
- Ensure all training materials needed are current and available for each Top Gun location.
- Identify and recommend ongoing and/or new training and ensure content is in alignment with KNX business needs.
- Send out weekly surveys to Students and quantify the information to share with each Facilitator and Top Gun leadership.
- Ensure all drivers meet DOT and Top Gun requirements to attend the academy.
- Monitor student progress throughout duration of training and provide coaching and developmental feedback to instructors as well as students.
- Assist facilitators with escalated issues regarding students, equipment, training, travel, etc..
- Proactively work to assist others in achieving the organization's objectives
Regional Recruiting Manager
BehaviorRx
06.2021 - 01.2022
- Managed a team of recruiters, fostering a collaborative environment that encouraged continuous improvement.
- Maintained subject matter expertise on applicant tracking software.
- Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
- Conducted in-depth interviews with job candidates, assessing qualifications and fit within company culture.
- Established metrics-driven recruiting processes, optimizing resources and improving overall results.
- Leveraged social media platforms to promote job openings and attract diverse candidates actively engaged in their career search.
- Enhanced employee retention by implementing comprehensive onboarding programs and providing ongoing support to new hires.
General Manager
Monroe's Hot Chicken
02.2019 - 05.2020
- Coordinating front and back house operations of the restaurant
- Delivering superior service to customers
- Reviewing product quality regularly
- Supervising and organizing shifts
- Appraising staff performance
- Estimate the kitchen needs
- Hiring staff
- Ensuring compliance with kitchen and sanitation standards
- Controlling operational costs and identifying wastes.
Office Manager/Registrar
Litcheld Elementary School District
09.2012 - 02.2019
- Registration, Data entry
- Assist students in making changes to their schedules
- Preparing and providing records and transcripts upon request
- Assist with high needs disciplinary students
- Day to day operations of an Elementary School office.
Graphic Designer
iheartnaptime.com
09.2009 - 01.2014
- Performed graphic design tasks whenever needed
- Collaborated with marketing and design teams to create assets that represent brand identity.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Developed creative design for print materials, brochures, banners, and signs.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Manager
Wells Fargo Bank
12.1999 - 12.2004
- Managing resources and staff
- Developing and attaining sales goals
- Delivering customer service
- Growing the location's revenues.
Education
Business Management -
CSU Chico
Chico, CA04.2003
Timeline
Top Gun East Coast Manager
Swift Transportation
06.2022 - Current
Regional Recruiting Manager
BehaviorRx
06.2021 - 01.2022
General Manager
Monroe's Hot Chicken
02.2019 - 05.2020
Office Manager/Registrar
Litcheld Elementary School District
09.2012 - 02.2019
Graphic Designer
iheartnaptime.com
09.2009 - 01.2014
Manager
Wells Fargo Bank
12.1999 - 12.2004
Business Management -
CSU Chico
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