Colton Gledhill
Scottsdale
Summary
Proven Sales Representative at Suncovia with a track record of enhancing client satisfaction and expanding customer bases. Demonstrates exceptional leadership and teamwork from Fair Elections Center, excelling in customer relationship building and complex problem-solving. Achieved consistent quota surpassals, showcasing a strong work ethic and sales acumen.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
3
years of professional experience
Work History
Sales Representative
Suncovia
09.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Fellow
Fair Elections Center
08.2024 - 12.2024
- Networked and built strong presence with peers to facilitate professional relationships.
- Collaborated with team to optimize workflow and achieve objectives.
- Demonstrated exceptional leadership qualities while managing multiple projects simultaneously under tight deadlines without sacrificing quality or accuracy.
- Contributed to research activities by providing specialist input based on professional expertise, practice, experience, and qualifications.
Lot Attendant
Auto House
06.2023 - 08.2023
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
Busser/Expo/Head Barback
Cold Beers
05.2022 - 08.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
Bachelor of Arts - Criminal Justice
University of Arizona
Tucson, AZ05-2024
Skills
- Customer relationship building
- Product and service knowledge
- Sales closing
- Complex Problem-solving
- Teamwork and cooperation
- Strong work ethic
- Self-discipline
Languages
American Sign Language
Limited Working
Timeline
Sales Representative
Suncovia
09.2024 - Current
Fellow
Fair Elections Center
08.2024 - 12.2024
Lot Attendant
Auto House
06.2023 - 08.2023
Busser/Expo/Head Barback
Cold Beers
05.2022 - 08.2023
Bachelor of Arts - Criminal Justice
University of Arizona
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