Concepcion Aros
Tucson,AZ
Summary
Experienced Certified Caregiver and Medication Technician with a strong focus on patient care and communication. Known for attention to detail and maintaining a safe environment, delivering high-quality support to enhance resident well-being and comfort. Committed to fostering trust with residents and families while ensuring safety and dignity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Caregiver /Certified Medication Technician
Pacififca Senior Living
Tucson, AZ
04.2021 - 06.2023
- Administered daily personal care and assistance to residents, ensuring comfort and dignity.
- Developed strong relationships with residents and families, promoting trust and open communication.
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Monitored patient vital signs and reported changes to medical professionals promptly.
- Promoted mental stimulation through engaging conversations, games, puzzles, or other activities suited to the cognitive abilities of each patient.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported individuals to events and activities, and medical appointments.
- Assisted with mobility support, fostering independence and improving quality of life for seniors.
- Maintained clean and safe living environments, following infection control protocols diligently.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Supported needs of 14 residents under long-term care.
- Delivered high-quality care to Dementia patients.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Supervisor /Commercial Janitorial Cleaner
Jani Kingt
Tucson, AZ
03.2020 - 04.2021
- Oversaw daily operations to ensure high-quality cleaning standards were met.
- Trained and mentored staff on best practices for efficient service delivery.
- Implemented workflow improvements to enhance team productivity and service quality.
- Conducted regular inspections to maintain compliance with safety and cleanliness protocols (over 30 room).
- Addressed client concerns promptly to ensure satisfaction and retention rates increased.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Cleaning and Sanitation: sweep, mop, vacuum, and polish floors.
- Gather, empty, and dispose of trash ( over 30 rooms).
Commercial Janitorial Cleaner
W. Harris, GSC / NEET LLC
Tucson, AZ
05.2018 - 02.2019
- Maintained cleanliness and sanitation standards in commercial facilities.
- Operated industrial cleaning equipment efficiently for various surfaces.
- Inspected work areas to ensure compliance with safety protocols.
- Collaborated with team members to enhance workflow efficiency.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, window cleaning, and vacuuming ( over 40 rooms ).
- Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
- Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
- Increased building safety by promptly addressing spills and other hazards with appropriate cleaning techniques.
- Handled equipment, chemicals, and materials properly and with caution.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean, neat, and professional entrances.
- Refilled soap dispensers and air fresheners in bathrooms.
Skills
- First aid and safety
- Dementia care
- Medication administration
- Care plan management
- Care plan assessment
- Physical therapy support
- Personal care assistance
- Toileting assistance
- Respectful and compassionate
- Dependable and responsible
- End-of-life care
Certification
- PCW - Personal Care Worker
- PCA - Personal Care Aide
- DCA - Direct Care Aide
- Certified Assisted Living Facility Caregiver, Arizona Certification Program (NCIA/ALFM0) - November 2021
Timeline
Certified Caregiver /Certified Medication Technician
Pacififca Senior Living
04.2021 - 06.2023
Supervisor /Commercial Janitorial Cleaner
Jani Kingt
03.2020 - 04.2021
Commercial Janitorial Cleaner
W. Harris, GSC / NEET LLC
05.2018 - 02.2019