Summary
Overview
Work History
Skills
Volunteer Experience
Timeline
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Connor Lowry

Mesa,AZ

Summary

Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.

Overview

11
11
years of professional experience

Work History

Violations Processor

Verra Mobility
08.2023 - 02.2024
  • Processing traffic violations around the country
  • From red light violations to speeding violations
  • I would then have to cross reference and confirm identification in order ro process while exceeding all of my metrics.

Executive Resolutions/Post Sale

Carvana
08.2021 - 12.2021
  • Facilitating the buying, selling, and trading in of vehicles
  • Helping estimate monthly payments in order to provide the customers with the lowest rates possible
  • Assisting in the registration process, after sale repairs, and warranty issues.

NSE Neighbor Support Expert

Ring
09.2020 - 04.2021
  • Troubleshooting all battery-operated devices, handling billing and account changes in a timely manner while providing exceptional customer service and meet/exceed metrics.

Server/Trainer

Alamo Drafthouse
11.2019 - 04.2020
  • Providing the best customer service to everyone
  • Greeting guests and taking orders, working with the BOH and delivering orders
  • Make sure every person has a memorable time.

Cashier/Server

La Madeleine
04.2018 - 11.2019
  • Working as a cashier and running the front of the house
  • Also providing outstanding customer service by greeting customers and making sure any mistake that is made is promptly corrected.

Fry Cook

Five Guys
03.2015 - 07.2015
  • Provided customers with a memorable experience by making delicious fries and by making everyone smile before they left the store.

Lab assistant

CalPortland
05.2013 - 08.2013
  • Performed daily tasks under little supervision such as checking samples or logging the lab data to give my employer time to work in the field.

Skills

  • Attention to Detail
  • Teamwork and Collaboration
  • Customer Service
  • Data entry experience
  • Multitasking and Organizing
  • Quality Control
  • Critical Thinking
  • Document Review
  • Information Protection
  • Microsoft Excel
  • Data Entry
  • Sales Support
  • Computer Skills
  • Punctual and Reliable

Volunteer Experience

  • Goodwill, 04/01/14, 06/01/14, Assisted workers with sorting daily donations and other various tasks to assist them in any way.
  • Miracle League of Arizona, 05/10/14, Taught and played with the Miracle League of AZ’s special needs team to help them learn how to play baseball and learn many other skills.

Timeline

Violations Processor

Verra Mobility
08.2023 - 02.2024

Executive Resolutions/Post Sale

Carvana
08.2021 - 12.2021

NSE Neighbor Support Expert

Ring
09.2020 - 04.2021

Server/Trainer

Alamo Drafthouse
11.2019 - 04.2020

Cashier/Server

La Madeleine
04.2018 - 11.2019

Fry Cook

Five Guys
03.2015 - 07.2015

Lab assistant

CalPortland
05.2013 - 08.2013

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Connor Lowry