Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connor Michael Downs

Scottsdale

Summary

Results-oriented professional with a strong background in business development and territory management. Skilled in building and maintaining strong relationships with customers and decision-makers to ensure a seamless sales process. Utilizes diverse methods to stay knowledgeable on recent market trends, company updates, and gain insights from attending biomedical events. Works proficiently on a team to achieve goals, while being highly organized, detail-oriented, and capable of managing multiple projects simultaneously in fast-paced environments. Committed to enhancing the customer experience and upholding best practices.

Overview

7
7
years of professional experience

Work History

Account Executive - Life Science Division

Catapult Solutions Group
10.2024 - Current


  • Developing and maintaining strong working relationships with professionals within assigned territory.
  • Meeting with existing customers to review current services and expand sales opportunities.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built relationships with customers and community to promote long term business growth.
  • Stayed informed on all company offerings and industry trends.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Contributed to team objectives in fast-paced environment.

Lead Bartender

Culinary Dropout
08.2023 - 04.2025
  • Going above and beyond for clientele in order to make their experience more memorable to prompt return visits
  • Professionalism with patrons/business entrepreneurs and retention of great social skills
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Bartender

The Annex Cocktail Lounge
08.2022 - 07.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Worked with respectable customer base and maintained patron relationships

Head Bartender/Assistant Manager

The Mayor Restaurant
07.2018 - 08.2022


  • Worked with owners to execute their goals for them efficiently and cost-effectively, and bring on new employees
  • Consistently managed long workweeks, demonstrating resilience and the ability to thrive in high-demand environments.

Bartender

Pine Canyon Golf Club
03.2021 - 10.2021


  • Learned how to accommodate guests' needs quickly and efficiently providing the best experience possible


Education

BA - Biology

Northern Arizona University
Flagstaff, AZ

AA - General Studies

Coconino Community College
Flagstaff, AZ

Skills

Sales Strategy & Execution

Relationship Building

Account Management

Client Relationship Management

Customer Education & Training

Time Management

Timeline

Account Executive - Life Science Division

Catapult Solutions Group
10.2024 - Current

Lead Bartender

Culinary Dropout
08.2023 - 04.2025

Bartender

The Annex Cocktail Lounge
08.2022 - 07.2023

Bartender

Pine Canyon Golf Club
03.2021 - 10.2021

Head Bartender/Assistant Manager

The Mayor Restaurant
07.2018 - 08.2022

AA - General Studies

Coconino Community College

BA - Biology

Northern Arizona University
Connor Michael Downs