Summary
Overview
Work History
Education
Skills
Timeline
Generic

Conrad Lujan

Scottsdale

Summary

Driven professional with background in customer service environments, looking to transition into new field. Developed strong communication and problem-solving skills while handling complex refund processes. Ready to leverage customer service expertise and adaptability in new role.

Overview

6
6
years of professional experience

Work History

Swimming Pool Service Technician

Pampered Pool Service, LLC
12.2024 - Current
  • Developed strong relationships with clients through clear communication channels.
  • Continuously improved professional skills through ongoing training, industry seminars, and certifications, ensuring top-quality service for clients.
  • Promoted a safe environment for swimmers by ensuring proper safety precautions were being followed.
  • Contributed to a positive work environment within the team by offering support and guidance to new technicians.

Dietary Cook

ADCRR
12.2019 - 10.2022
  • Ensured consistent flavor profiles across dishes by carefully measuring ingredients according to established recipes.
  • Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
  • Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
  • Ensured timely meal service by coordinating cooking schedules and prioritizing tasks based on patient needs.
  • Kept accurate records of patient dietary information for reference during meal planning and preparation stages.
  • Followed standard recipes, menus and apportions according to established standards.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Trained new staff members in kitchen procedures, equipment usage, and recipe preparation to maintain quality standards.

H-vac Technician

Az Trusted Air .LLC
03.2019 - 07.2019
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.

Education

EPA Certification, 410A Certification - H-VAC

NCCER
Kingman, AZ
11-2017

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Friendly, positive attitude
  • Attention to detail
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication

Timeline

Swimming Pool Service Technician

Pampered Pool Service, LLC
12.2024 - Current

Dietary Cook

ADCRR
12.2019 - 10.2022

H-vac Technician

Az Trusted Air .LLC
03.2019 - 07.2019

EPA Certification, 410A Certification - H-VAC

NCCER
Conrad Lujan